Patient Transportation Specialist | Full-Time

Singing River Health System • Pascagoula, MS

4d • Onsite

About The Position

The Patient Transportation Specialist operates a Singing River Health System (SRHS) fleet vehicle to transport clients safely, on time, and cost-effectively to and from medical appointments within the SRHS service area. The specialist assists clients with entering and exiting vehicles as needed, performs required pre-trip inspections in accordance with federal, state, and SRHS safety requirements, and maintains electronic tablet records, paper records, and forms accurately and promptly. The specialist is responsible for keeping the assigned vehicle’s interior clean at the beginning and end of each workday. The position reports to the Patient Transportation Manager and does not supervise others.

The role involves travel within the SRHS service area and may involve exposure to body fluids, sputum, and tissues that may carry infectious-disease hazards. Work requires physical activity, communication and decision-making skills, attention to detail, multitasking, customer service, and the ability to work under pressure and meet deadlines. The position is scheduled Monday through Friday, 7:30 a.m. to 4:00 p.m., with the understanding that schedules may change to meet hospital needs, including changes to days off, shifts, or weekends.

Requirements

• High school graduate or equivalent.
• Alabama or Mississippi Class D driver’s license.
• Complete and maintain BCLS certification upon hire and/or transfer.
• Superior customer service skills and professional etiquette.
• Proficient computer skills, including keyboard proficiency, and ability to use office technology such as telephones and fax machines, as well as MS Outlook and Word.
• Strong written and verbal communication skills, including the ability to receive and provide information in person and by telephone.
• Ability to demonstrate sound assessment and decision-making, emotional stability, and the ability to work under pressure and meet deadlines.
• Attention to detail and ability to multitask in complex situations.
• Ability to demonstrate appropriate clinical judgment and apply professional skills to a patient population of all ages.
• Ability to work assigned schedules, with the understanding that days off, shifts, or weekends may change according to hospital needs.
• Ability to remain active for extended periods without undue fatigue and to perform the described physical activities, including frequent movement and negligible-force lifting, carrying, pushing, or pulling.
• Ability to perceive sound at normal speaking levels and make fine sound distinctions, and to maintain close visual acuity and shift focus between a computer monitor and printed material.

Nice To Haves

• Class C driver’s license with a P endorsement; only Class C licenses or higher require DOT Medical Certification and a P endorsement.
• Prior employment-related experience driving a passenger-type vehicle, such as a school bus, shuttle bus, or passenger van.
• Driving experience that includes pre-trip inspections and vehicle maintenance.
• Prior training in safe lifting techniques, operating personal transport devices such as wheelchairs, and assisting clients with physical and mental disabilities.

Responsibilities

• Operate an SRHS Patient Transportation fleet vehicle to transport clients safely, on time, and cost-effectively to and from medical appointments within the service area.
• Assist clients with entering and exiting vehicles as necessary.
• Perform required pre-trip inspections according to federal, state, and SRHS safety requirements.
• Maintain required electronic tablet records, paper records, and forms accurately and in a timely manner.
• Ensure the assigned vehicle’s interior is clean at the beginning and end of each working day.
• Apply appropriate clinical judgment and professional skills when serving patients of all ages.
• Maintain collaborative and respectful working relationships within SRHS and with other organizations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED