Transportation Solutions Supervisor - Mechanicsburg, PA

VetJobs • Mechanicsburg, PA

13h • Onsite

About The Position

The Transportation Solutions Supervisor coordinates and supervises daily and weekly activities within an assigned area of the location or operation. The role provides leadership, motivation, training, and development for the workforce; meets customer and site requirements; participates in continuous improvement as part of the site management team; and helps ensure company policies are followed and a positive work culture is maintained.

The supervisor oversees inbound and outbound freight movements, including shuttle service activities for customer orders and manufactured inventory between carrier and consignment locations. The position also supports new-business launches, including systems and operations. It supervises coordinators and/or planners, manages workload and staffing, and coordinates load planning, tenders, carrier pickups, appointments, and communications with internal and external customers.

Requirements

• Operations background is required.
• At least 2 years of logistics or transportation industry experience is required.

Nice To Haves

• Bachelor’s degree or equivalent experience is preferred.
• 1–3 years of experience in a lead, supervisor, or management role is preferred.

Responsibilities

• Supervise coordinators and/or planners to meet customer shipment objectives, including daily load planning, receiving load tenders, and coordinating arrival and delivery appointments.
• Oversee coordinators’ communications with internal and external customers and promote consistency.
• Direct daily activities to maintain a safe, secure, clean, and fair work environment.
• Provide associate orientation, training, performance reviews, and development as appropriate.
• Ensure associates have access to the tools needed for their duties and that tools are routinely inspected and maintained.
• Supervise yard and shuttle activities.
• Lead efforts to improve productivity by prioritizing process effectiveness and then associate work efficiency.
• Participate in workshop action plans, projects, and sharing or implementation of best practices.
• Identify and execute continuous improvement opportunities that improve financial performance and service levels.
• Plan, manage, and adjust daily workload and staffing to minimize unplanned overtime.
• Ensure shift, daily, and weekly workload planning and volume forecasting routines are completed, including staffing, equipment, and space planning.
• Build and validate exception route load plans for cost and service using EFMS, Topex, a TMS system, or Red Prairie Route interactive; expedite requests and honor principal-requested carrier selections.
• Ensure carriers receive exception-based load tenders through 204, fax, or TMS equipment.
• Coordinate appointment acquisition to meet customer delivery requirements.
• Communicate exceptions to internal and external customers to ensure consistent direction and expectations.
• Coordinate carrier pickup times and provide shipment plans to the distribution center.
• Communicate, apply, and enforce company safety, accounting, operational, regulatory, and administrative policies.
• Maximize quality and productivity by understanding job standards, evaluating performance variances, identifying root causes, and taking corrective action.
• Communicate standard operating procedures, share key information at pre-shift meetings, and ensure effective shift handoffs.
• Maintain a professional environment in interactions with external customers and vendors, including drivers, dispatchers, and customer representatives.
• Ensure customer issues are escalated and resolved in a timely manner through consistent communication.
• Execute daily customer and vendor contract requirements, identify accessorial activity outside commercial contracts, and ensure required documentation is completed.
• Participate in collecting performance measurements consistent with customer, vendor, and site requirements.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan
• Paid vacation
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager