Transportation Solutions Manager - Global Logistics

Saia Inc. • Johns Creek, GA

3d

About The Position

The Transportation Solutions Manager drives profitable growth, customer acquisition, and adoption of Saia Logistics’ Global Logistics solutions, primarily in international air and ocean freight, import and export transportation, and related services. The role serves as the Global Logistics product and subject matter expert, partnering with the Saia sales organization and cross-functional teams to identify opportunities, understand customers’ international supply chain needs, and develop value-based transportation solutions.

The manager supports growth by expanding the sales pipeline, revenue, market penetration, and profitability while increasing awareness and adoption of Global Logistics capabilities across Saia. The role collaborates with customers, internal teams, carriers, freight forwarders, customs brokers, agents, and other service providers across the sales, solution-development, implementation, and service lifecycle.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Nice To Haves

• Bachelor’s degree in business, logistics, international business, supply chain, transportation, or a related field.
• Five or more years of relevant experience in international freight forwarding, global logistics, international transportation, sales, business development, or solution development.
• Demonstrated experience developing customer solutions and growing revenue in international air freight, ocean freight, import/export transportation, or global logistics services.
• Strong working knowledge of international air and ocean transportation, including service options, carrier networks, routing, pricing, capacity, transit considerations, and global trade lanes.
• Working knowledge of import/export processes, international shipping documentation, customs requirements, Incoterms, and international transportation regulations.
• Understanding of how international transportation integrates with domestic LTL, Truckload, warehousing, and other logistics services.
• Ability to assess complex international supply chain requirements and develop solutions balancing service, transit time, capacity, risk, and profitability.
• Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
• Ability to educate and enable a broad sales organization by translating Global Logistics expertise into prospecting strategies, customer discovery questions, and revenue opportunities.
• Ability to collaborate across Sales, Operations, Pricing, Technology, Customer Service, Finance, and external international service providers.
• Strong analytical and financial skills, including the ability to evaluate pricing, margins, customer requirements, market conditions, and solution profitability.
• Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, and ability to analyze performance data and use insights to develop growth strategies.
• Strong written and verbal communication skills for engaging customers, sales professionals, leadership, carriers, freight forwarders, customs brokers, and global service partners.
• Ability to work effectively across multiple time zones, cultures, and international markets.
• Additional language skills relevant to key international markets are preferred but not required.

Responsibilities

• Partner with the Saia sales organization to identify, develop, and close new Global Logistics business opportunities.
• Serve as the Global Logistics product and subject matter expert throughout customer and sales opportunity lifecycles.
• Develop and execute growth strategies for target customers, industries, trade lanes, geographic markets, and customer segments.
• Support customer discovery, strategic sales calls, solution presentations, opportunity qualification, pricing discussions, proposals, and sales progression.
• Assess international supply chain requirements and develop solutions using international air freight, ocean freight, import/export transportation, and supporting services.
• Identify opportunities to expand logistics revenue among existing Saia customers by connecting domestic transportation activity with international supply chain needs.
• Collaborate on solution design, routing, service levels, carrier selection, capacity, pricing, transit requirements, and business cases.
• Build and maintain relationships with customers, international carriers, freight forwarders, customs brokers, agents, service providers, and internal stakeholders.
• Partner with Operations, Pricing, Technology, Customer Service, Sales, and international service providers on implementation, shipment execution, issue resolution, and customer satisfaction.
• Provide expertise on international trade lanes, import/export processes, transportation documentation, customs requirements, carrier networks, market conditions, capacity, and service options.
• Monitor global transportation trends, regulatory changes, capacity constraints, geopolitical developments, and supply chain disruptions that may affect customers or opportunities.
• Partner with Marketing and Sales Enablement to develop sales tools, customer-facing materials, value propositions, training, and product resources.
• Educate and support the Saia sales organization in opportunity identification, international transportation discovery, customer conversations, solution positioning, and selling Global Logistics services.
• Monitor pipeline activity, conversion, revenue, profitability, customer adoption, trade-lane development, and service performance to identify growth opportunities and corrective actions.
• Use Salesforce, Power BI, and other reporting tools to identify customer opportunities, monitor pipeline development, and measure growth and performance.

Benefits

• Competitive compensation
• Benefits
• Opportunities to learn new skills and advance
• Recognition for superior employee performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED