Transportation & Logistics Manager

Johnny's Selected Seeds•Winslow, ME

1d•$76,000 - $89,000•Onsite

About The Position

The Transportation & Logistics Manager ensures products are delivered to customers accurately and efficiently by moving goods from suppliers to customers through cost-effective methods, including USPS, UPS, FedEx, LTL, and 3PL partners. The role provides data, metrics, and shipping solutions in collaboration with other departments; contributes guidance and insight to strategic initiatives; and helps develop and control accurate budgets. This is a full-time, salaried exempt, on-site position at the Winslow Fulfillment Center, reporting to the Director of Operations. The pay range is $76,000 to $89,000 per year, commensurate with experience. Johnny's Selected Seeds, established in 1973, is 100% employee owned. Its mission is to help families, friends, and communities feed one another by providing superior seeds, tools, information, and service. The company serves direct-market growers and home gardeners nationwide and globally, offering selected seeds, tools, supplies, and information. Johnny's Selected Seeds is an equal opportunity employer.

Requirements

Previous experience in transportation, logistics, or supply chain management.
Familiarity with transportation regulations and compliance requirements.
Strong data analysis, problem identification, and solution development skills.
Ability to manage multiple tasks, prioritize, and provide timely service to various stakeholders.
Competency with transportation management websites and software, and Microsoft Office tools, primarily Excel.
Ability to communicate complex data insights effectively to technical and non-technical audiences.
Ability to work and negotiate effectively with carrier representatives, stakeholders, and potential service providers.
Ability to engage with and appropriately use approved AI assistants and automation tools to support daily responsibilities, improve efficiency, and drive continuous improvement.
Bachelor's degree in Supply Chain Management, Logistics, Transportation, Operations Management, Business Administration, or a related field.
Ability to read, count, author, and complete documentation as needed.
Ability to walk or navigate throughout the facility as needed.
Ability to sit, stand, or walk for up to 8 or more hours per day.

Nice To Haves

Professional certifications such as CSCP, CPIM, CTP, CCS, Lean Six Sigma, PMP, or equivalent.
Experience with international trade compliance, HTS classification, import/export documentation, and transportation management systems.

Responsibilities

Monitor and ensure the timely movement and delivery of all freight and customer parcel shipments to domestic and international destinations.
Ensure shipping documentation, declarations, commercial invoices, packing slips, and other compliance documents are complete and accurate.
Approve and audit transportation bills from outbound, inbound, and drop-ship shipping partners; investigate and communicate erroneous charges.
Research and report on transportation delays and market conditions, and provide recommendations as needed.
Maintain knowledge of shipping, labeling, and packing software applications used for carriers and shipping methods, and understand how shipping charges are presented to customers online and which methods are used for fulfillment.
Support purchasing with Vendor Routing Guides and shipping compliance requirements for purchase orders, imports, and exports.
Help resolve issues involving transportation, logistics systems, imports, exports, or customers for inbound and outbound shipments.
Maintain, review, and assign HTS classifications for existing and new products to support import and export compliance.
Provide monthly and quarterly KPI data or visuals for carriers and destinations.
Oversee shipping expenditures, support budget development, and report on monthly variances and cost trends.
Analyze shipping cost and shipping revenue impacts based on volume or service levels, and provide destination-based shipping cost information for non-standard product sizes and weights to support freight surcharge decisions.
Analyze anticipated changes in service levels, pricing, tariffs, surcharges, and regulations.
Understand company insurance policies for products in transit and suppliers' coverage and limits to help manage supply-chain risk.
Coordinate carrier insurance claims and report on claim status, recoveries, and trends; recommend ways to reduce claims and improve damage or loss reimbursements.
Partner with the shipping supervisor to identify packaging improvements that prevent additional fees or recurring damage.
Manage transportation provider relationships and serve as the primary contact for transportation service, shipping software, and reporting-tool account representatives.
Maintain login, password, and administrator access for transportation, carrier, customs, and duty-related websites.
Participate in cross-functional strategic initiatives requiring transportation services or software configurations and updates.
Support improvements to internal and external systems and processes involving transportation integrations or services.
Participate actively in virtual meetings using video conferencing tools and collaborative discussions with internal and external stakeholders.