Transportation Solutions Manager - Global Logistics

Saia • Johns Creek, GA

2d

About The Position

The Transportation Solutions Manager drives profitable growth, customer acquisition, and adoption of Global Logistics solutions for Saia Logistics, primarily in international air and ocean freight, import and export transportation, and related services. The role is the Global Logistics product and subject matter expert, partnering with Saia’s sales organization and cross-functional teams to identify customer opportunities, understand international supply chain needs, and develop value-based transportation solutions.

The position supports growth in pipeline, revenue, market penetration, and profitability, while building awareness and adoption of Global Logistics capabilities across Saia. It develops customer and market growth strategies; supports customer discovery, sales calls, presentations, pricing discussions, proposals, and sales progression; and helps design competitive, profitable solutions based on routing, service levels, carrier selection, capacity, pricing, and transit requirements.

The manager collaborates with customers, internal teams, carriers, freight forwarders, customs brokers, agents, and other service providers to support implementation, shipment execution, issue resolution, and customer satisfaction. The role also enables Saia’s sales organization through education, training, sales tools, and product resources, and monitors pipeline, revenue, profitability, adoption, trade-lane development, and service performance using Salesforce, Power BI, and other reporting tools.

The position requires travel to support customer opportunities, sales engagement, training, partner relationships, and business development; travel may include overnight and international travel. Work is primarily office-based, with extended periods at a computer or desk and occasional handling of office materials or boxes up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Strong working knowledge of international air and ocean transportation, including service options, carrier networks, routing, pricing, capacity, transit considerations, and global trade lanes.
• Working knowledge of import and export processes, international shipping documentation, customs requirements, Incoterms, and international transportation regulations.
• Understanding of how international transportation integrates with domestic LTL, Truckload, warehousing, and other logistics services.
• Ability to assess complex international supply chain requirements and develop solutions balancing service, transit time, capacity, risk, and profitability.
• Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
• Ability to educate and enable a broad sales organization, translating Global Logistics expertise into prospecting strategies, customer discovery questions, and revenue opportunities.
• Ability to collaborate across Sales, Operations, Pricing, Technology, Customer Service, Finance, and external international service providers.
• Strong analytical and financial skills, including ability to evaluate pricing, margins, customer requirements, market conditions, and solution profitability.
• Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, and ability to analyze data and translate insights into growth strategies.
• Strong written and verbal communication skills for engaging customers, sales professionals, leadership, carriers, freight forwarders, customs brokers, and global service partners.
• Ability to work effectively across multiple time zones, cultures, and international markets.
• Ability to remain stationary for extended periods while working at a computer or desk.
• Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
• Occasional lifting and carrying of office materials or boxes up to 25 pounds.
• Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
• Occasional movement, bending, and reaching for office tasks, customer meetings, or business activities.
• Ability to travel, including overnight and international travel.

Nice To Haves

• Bachelor’s degree in business, logistics, international business, supply chain, transportation, or a related field.
• 5+ years of relevant experience in international freight forwarding, global logistics, international transportation, sales, business development, or solution development.
• Demonstrated experience developing customer solutions and growing revenue in international air freight, ocean freight, import/export transportation, or global logistics services.
• Additional language skills relevant to key international markets.

Responsibilities

• Partner with the Saia sales organization to identify, develop, and close Global Logistics business opportunities.
• Serve as the Global Logistics product and subject matter expert throughout the customer and sales opportunity lifecycle.
• Develop and execute growth strategies for target customers, industries, global trade lanes, geographic markets, and customer segments.
• Support customer discovery, strategic sales calls, solution presentations, opportunity qualification, pricing discussions, proposals, and sales progression.
• Assess international supply chain requirements and develop solutions using international air freight, ocean freight, import/export transportation, and supporting services.
• Identify opportunities to expand logistics revenue within existing Saia customer relationships by connecting domestic transportation activity with international supply chain needs.
• Collaborate on solution design, routing, service levels, carrier selection, capacity, pricing, transit requirements, and business cases.
• Build and maintain relationships with customers, international carriers, freight forwarders, customs brokers, agents, service providers, and internal stakeholders.
• Partner with Operations, Pricing, Technology, Customer Service, Sales, and international service providers on implementation, shipment execution, issue resolution, and customer satisfaction.
• Provide expertise on international trade lanes, import/export processes, transportation documentation, customs requirements, carrier networks, market conditions, capacity, and service options.
• Monitor global transportation trends, regulatory changes, capacity constraints, geopolitical and supply chain disruptions, and other relevant market conditions.
• Partner with Marketing and Sales Enablement to develop sales tools, customer-facing materials, value propositions, training, and product resources.
• Educate and support the Saia sales organization in opportunity identification, international transportation discovery, customer conversations, solution positioning, and selling Global Logistics services.
• Monitor pipeline activity, conversion, revenue, profitability, customer adoption, trade-lane development, and service performance; identify growth opportunities and corrective actions.
• Use Salesforce, Power BI, and other reporting tools to identify customer opportunities, monitor pipeline development, and measure Global Logistics growth and performance.
• Travel to support customer opportunities, sales engagement, training, partner relationships, and Global Logistics business development.

Benefits

• Competitive compensation and great benefits.
• The company states that it rewards superior employee performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED