Transportation Solutions Manager- Offshore & MABD

Saia • Anaheim, CA

4d

About The Position

The Transportation Solutions Manager drives profitable growth, customer acquisition, and adoption of Saia’s Offshore Alaska and Hawaii services and MABD Guarantee product. This role serves as a subject matter expert, partnering with Saia’s sales organization and cross-functional teams to identify customer opportunities, understand transportation needs, and develop value-based solutions. The position supports growth in market share, revenue, profitability, and customer adoption while increasing sales awareness and confidence in positioning these offerings.

The manager develops product growth strategies; supports customer discovery, sales calls, presentations, qualification, pricing discussions, and opportunity progression; and identifies opportunities within existing customer relationships. The role collaborates with Operations, Pricing, Technology, Customer Service, Sales, and transportation partners on implementation, service execution, issue resolution, and customer satisfaction. It also develops sales tools, customer materials, training, and resources with Marketing and Sales Enablement, and monitors pipeline, conversion, revenue, profitability, market penetration, product adoption, and service performance using Salesforce, Power BI, and other reporting tools.

The position requires travel to support Alaska and Hawaii market development, customer opportunities, sales engagement, training, and product growth; travel may include overnight stays. Salary is $95,500–$119,800 annually, based on experience, and the position is bonus eligible.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Knowledge of Alaska and Hawaii offshore transportation, including ocean transportation, gateway operations, carrier networks, service requirements, transit considerations, and market dynamics.
• Understanding of guaranteed and time-sensitive transportation products, including customer use cases, service commitments, pricing considerations, and customer expectations.
• Understanding of LTL transportation and how Alaska, Hawaii, and guaranteed service offerings complement a customer’s broader transportation strategy.
• Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
• Ability to evaluate customer transportation needs, develop business cases, communicate value, and work effectively across Sales, Operations, Pricing, Technology, and Customer Service.
• Demonstrated ability to educate and enable a large sales organization, translating product expertise into prospecting strategies, customer conversations, and revenue opportunities.
• Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, including the ability to analyze pipeline, revenue, profitability, and product performance and translate insights into growth strategies.
• Strong written and verbal communication skills for engaging customers, sales professionals, sales leadership, transportation partners, and cross-functional teams.
• Ability to remain stationary for extended periods while working at a computer or desk.
• Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
• Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
• Travel to support Alaska and Hawaii market development, customer opportunities, sales engagement, training, and product growth; may include overnight travel.

Nice To Haves

• Bachelor’s degree in business, logistics, supply chain, transportation, or a related field.
• Five or more years of relevant transportation, logistics, sales, or business development experience, preferably with demonstrated success in offshore, ocean, LTL, or specialty transportation services.

Responsibilities

• Partner with the Saia sales organization to identify, develop, and close new business for Alaska, Hawaii, and MABD Guarantee services.
• Develop and execute product growth strategies focused on target customers, industries, markets, shipping profiles, service capabilities, and customer segments.
• Serve as the subject matter expert for Alaska and Hawaii offshore services and MABD Guarantee, providing product expertise and sales support throughout the opportunity lifecycle.
• Support customer discovery, strategic sales calls, solution presentations, opportunity qualification, pricing discussions, and progression through the sales process.
• Identify opportunities within existing Saia customer relationships to expand adoption and increase revenue through Alaska, Hawaii, and MABD Guarantee services.
• Assess customer transportation requirements and collaborate with internal teams to develop solutions that improve service reliability, transit performance, shipment visibility, and customer value.
• Build and maintain relationships with customers, ocean and transportation partners, interline partners, external service providers, and internal stakeholders supporting Alaska and Hawaii.
• Collaborate with Operations, Pricing, Technology, Customer Service, Sales, and transportation partners on implementation, service execution, issue resolution, and customer satisfaction.
• Provide internal and external expertise on Alaska and Hawaii offshore transportation, including service capabilities, ocean transportation, trade lanes, gateway operations, carrier networks, transit considerations, market conditions, competitive offerings, and emerging customer needs.
• Help Sales identify customers and shipments suited to MABD Guarantee and communicate the product’s value proposition.
• Partner with Marketing and Sales Enablement to develop product-specific sales tools, customer materials, value messaging, training, and sales resources.
• Educate and support the Saia sales organization to strengthen opportunity identification, customer conversations, solution positioning, and confidence selling the services.
• Monitor pipeline activity, conversion, revenue, profitability, market penetration, product adoption, and service performance to identify growth opportunities and corrective actions.
• Use Salesforce, Power BI, and other reporting tools to identify customer opportunities, monitor pipeline development, and measure revenue and product performance.

Benefits

• Bonus eligible.
• Competitive compensation and benefits are mentioned, but specific benefit offerings are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED