Transportation Solutions Manager - Mexico & Puerto Rico

Saia • Laredo, TX

4d

About The Position

Drives profitable growth and customer acquisition in the Mexico and Puerto Rico markets. Serves as the subject matter expert for these markets, partnering with Sales and cross-functional teams to identify customer needs, develop value-based transportation solutions, and support execution. Supports Saia Logistics and Saia LTL by expanding market share, revenue, customer adoption, and profitability.

The role develops market growth strategies, supports sales opportunities from discovery through implementation, and collaborates with internal teams and external transportation partners to design and execute customer solutions. It also provides market expertise, sales enablement, performance analysis, and ongoing education to strengthen the organization’s Mexico and Puerto Rico offerings. Travel is required and may include overnight, domestic, and international travel.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.

Nice To Haves

• Bachelor’s degree in business, logistics, supply chain, transportation, or a related field.
• Five or more years of relevant sales, business development, transportation, or logistics experience, preferably with demonstrated success in Mexico cross-border and/or Puerto Rico offshore transportation.
• Working knowledge of Mexico cross-border transportation, including customs processes, documentation, border operations, carrier networks, service requirements, and trade-lane dynamics.
• Working knowledge of Puerto Rico offshore transportation, including ocean/intermodal service models, documentation requirements, carrier and port networks, transit considerations, and market dynamics.
• Understanding of LTL and logistics solutions and how they integrate with Mexico cross-border and Puerto Rico offshore services.
• Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
• Ability to evaluate complex customer transportation needs, develop business cases, communicate value, and work across functions from opportunity discovery through implementation.
• Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, with the ability to analyze pipeline and performance data and translate insights into growth strategies.
• Ability to communicate effectively in English; Spanish-language proficiency is preferred for supporting the Mexico market.

Responsibilities

• Partner with Sales to identify, develop, and close new business opportunities for Mexico and Puerto Rico.
• Develop and execute growth strategies focused on target customers, industries, regions, trade lanes, and service capabilities in Mexico and Puerto Rico.
• Support customer discovery, strategic sales calls, solution presentations, opportunity qualification, and progression through the sales process.
• Assess customer transportation and supply chain requirements; collaborate on solution design, pricing, proposals, and business cases that improve cost, service, transit performance, and customer value.
• Develop and maintain relationships with customers, carriers, customs brokers, interline partners, and other service providers supporting transportation in Mexico and Puerto Rico.
• Collaborate with Operations, Pricing, Technology, Customer Service, Sales, carriers, and service providers on implementation, service execution, issue resolution, and customer satisfaction.
• Serve as an internal and external subject matter expert on Mexico cross-border and Puerto Rico offshore transportation, including service capabilities, trade lanes, customs and documentation requirements, carrier networks, market conditions, competitive offerings, and emerging customer needs.
• Partner with Marketing and Sales Enablement to develop market-specific sales tools, customer materials, value messaging, training, and field support.
• Monitor pipeline activity, conversion, revenue, profitability, market share, and service performance to identify growth opportunities and corrective actions.
• Provide ongoing education and support to Sales to strengthen opportunity identification, customer conversations, and solution selling for Mexico and Puerto Rico.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED