Transportation Planner

Caleres•CHINO, CA

About The Position

The Transportation Planner helps ensure customer orders are routed and shipped accurately and on time. The role works closely with Distribution Center Operations, Transportation, Order Management, customers, and carriers to coordinate shipments, resolve issues, and maintain continuous product flow. The position is based in an office or cubicle within a Distribution Center and regularly partners with Distribution Center Operations.

Requirements

Strong organizational, prioritization, and time-management skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Strong problem-solving skills and the ability to identify process improvements.
Ability to communicate professionally and effectively, both verbally and in writing.
Ability to build relationships and work effectively across multiple teams.
Working knowledge of Microsoft Office.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Previous experience in a distribution center, transportation, logistics, or customer service environment preferred.
Experience working with a Warehouse Management System (WMS) and/or Transportation Management System (TMS) preferred.
PKMS and AS400 experience is a plus.

Responsibilities

Manage outbound shipping and routing activities for assigned customer accounts.
Partner with Inbound Transportation and Order Management to identify orders that may be eligible for pre-routing and help reduce cancellation risk.
Monitor available orders and create shipments using the Warehouse Management System (WMS) and Transportation Management System (TMS).
Schedule customer and carrier pickup appointments and follow up to support on-time pickups.
Monitor email and customer routing portals for routing requests, approvals, and updates.
Follow customer-specific routing requirements to help minimize chargebacks and shipping issues.
Maintain accurate records and documentation for customer orders, routing instructions, and shipments.
Communicate daily shipping schedules, priorities, and at-risk orders to Distribution Center Operations leadership.
Prepare and organize required shipping paperwork and maintain appropriate files.
Maintain and update work instructions detailing shipping requirements for assigned customer accounts.
Build strong working relationships with customers, carriers, Operations, Transportation, and Order Management.
Partner with internal and external teams to resolve carrier capacity, routing, and service issues.
Identify opportunities to improve routing efficiency and transportation processes.
Coordinate with Distribution Center Operations to support continuous daily product flow.