Transportation Outbound Dispatcher - 3rd shift (Sunday-Thursday)

External Ocean State Job Lot•North Kingstown, RI

About The Position

The Transportation Outbound Dispatcher coordinates and executes the daily dispatch plan for OSJL’s transportation fleet, including local delivery and over-the-road drivers. The role ensures efficient routing, timely departures, compliance with planned schedules, and clear communication with drivers and internal stakeholders. It is the primary point of contact for drivers on the road, resolving immediate issues and escalating problems to the Transportation Outbound Team Leader as needed. The schedule is Sunday through Thursday, 12:00 a.m. to 8:00 a.m., with Saturday availability for rotating coverage. The position works primarily in a distribution center environment and involves physical activity as well as some sedentary work and computer use. The posted salary range is $22–$25 per hour, varying with experience.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills, with clarity and professionalism in high-pressure situations.
Excellent organizational skills and ability to manage multiple tasks simultaneously.

Nice To Haves

Experience in transportation, logistics, or a related field.
Proficiency with TMS and OBC/electronic logs, and familiarity with basic DOT rules and regulations.
Familiarity with the Google platform, including Docs and Sheets.

Responsibilities

Execute the daily dispatch plan for the transportation fleet, including local delivery and over-the-road drivers.
Assign driver activities, including delivery routes, vendor pickups, backhaul schedules, and special routings, while optimizing resource utilization.
Monitor and track shipments, ensuring loads are dispatched on time and in accordance with planned schedules.
Serve as the primary contact for drivers and resolve on-the-road issues such as delays, routing changes, and equipment trouble.
Monitor the drivers’ Electronic Logging Device (ELD) system for electronic logs, trip management, and real-time location tracking, ensuring compliance with Department of Transportation and Hours of Service regulations.
Communicate potential or actual late shipments and reasons for delays to the Transportation Outbound Team Leader, retail teams, and department management.
Process and maintain dispatch sheets, bills of lading, and driver paperwork.
Ensure drivers accurately complete equipment pre-trip and post-trip inspection reports, and escalate maintenance needs to appropriate personnel or the Team Leader.
Report unsafe driving and accidents to the Team Leader for coaching and follow-up.
Maintain working knowledge of distribution center systems and reporting, including ELD Onboard Computer (OBC), Transportation Management System (TMS), and trailer tracking.