Transportation Outbound Dispatcher - 3rd shift (Sunday-Thursday)

Ocean State Job Lot•North Kingstown, RI

3d•$22 - $25

About The Position

The Transportation Outbound Dispatcher coordinates and executes the daily dispatch plan for OSJL’s transportation fleet, including local delivery and over-the-road drivers. The role supports efficient routing, timely departures, and adherence to planned schedules, while serving as the primary contact for drivers on the road and escalating issues to the Transportation Outbound Team Leader as needed. The schedule is Sunday through Thursday, 12:00 a.m. to 8:00 a.m., with Saturday availability for rotating coverage. The position works primarily in a distribution center environment and involves dispatch systems, shipment tracking, driver communication, and transportation documentation.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills, with clarity and professionalism in high-pressure situations.
Excellent organizational skills and ability to manage multiple tasks simultaneously.

Nice To Haves

Experience in transportation, logistics, or a related field.
Proficiency with TMS and OBC/electronic logs, and familiarity with basic DOT rules and regulations.
Familiarity with the Google platform, including Docs and Sheets.

Responsibilities

Execute the daily dispatch plan for the transportation fleet, local delivery, and over-the-road drivers.
Assign daily driver activities, including delivery routes, vendor pickups, backhaul schedules, and special routings.
Monitor and track shipments to verify timely dispatch and compliance with planned schedules.
Serve as the primary point of contact for drivers and resolve issues such as delays, routing changes, and equipment trouble.
Monitor the drivers’ Electronic Logging Device (ELD) system for electronic logs, trip management, and real-time location tracking, ensuring compliance with DOT and Hours of Service regulations.
Communicate potential or actual late shipments and their causes to the Transportation Outbound Team Leader and retail teams.
Process and maintain dispatch sheets, bills of lading, and driver paperwork.
Ensure drivers complete equipment pre-trip and post-trip inspection reports accurately, and escalate maintenance needs.
Report unsafe driving and accidents to the Team Leader for coaching and follow-up.
Document and communicate late shipments, missed arrival times, driver issues, and equipment issues to department management and retail teams.
Maintain working knowledge of distribution center systems and reporting, including ELD Onboard Computer (OBC), Transportation Management System (TMS), and trailer tracking.