Operations Supervisor - Transportation West

Cherry Creek Schools•CO, CO

About The Position

The Transportation Operations Supervisor supervises bus drivers and bus assistants and ensures routes and trips are completed on time with available resources. The role assigns and evaluates staff, provides work direction, addresses route and personnel issues, schedules retraining, enforces progressive discipline, completes employee evaluations, and administers the student management program. The supervisor monitors staff performance and student transportation safety, reviews GPS reports and onboard video, and may respond to accident scenes and implement accident or reasonable-suspicion protocols. The position also transports students to and from school daily and must obtain a Colorado Class B commercial driver's license with passenger and school bus endorsements within 90 days. The supervisor coordinates communications with transportation, district security, dispatch, and school personnel; meets with employees, families, students, school staff, and district administrators; uses specialized software, GPS tracking, and vehicle tablets; and implements emergency procedures for events such as snow days, accidents, and school closures. The role represents the district in meetings and conferences and shares after-hours, weekend, and holiday on-call responsibilities. It has direct supervisory responsibilities, including hiring, assigning and directing work, training, evaluating, disciplining, and terminating staff.

Requirements

High School Equivalency (HSE) diploma.
Two years of professional work experience.
Obtain a Colorado Commercial Driver’s License, Class B, with P and S endorsements within 90 days to maintain the position.
Possess and maintain a good driving record.
Meet Colorado School District Self-Insurance Pool insurability requirements.
Administrative assistant/clerical, payroll, accounting, or human resources experience.
Intermediate knowledge of Microsoft Office.
Advanced oral and written communication skills.
Advanced knowledge of school buses, emergency equipment, safety vests, wheelchair lifts, and adaptive securements used to safely transport students with disabilities.
Ability to de-escalate confrontational bus drivers, bus assistants, parents or guardians, and students.
Ability to work alone and collaboratively with others and interact positively and constructively with supervisors, staff, students, the community, and other district stakeholders.
Demonstrated concern for student safety and customer service.
Ability to work varying daily schedules and locations.
Pass a criminal background check and fingerprinting.
Successfully pass all DOT physical and agility tests.

Nice To Haves

Experience working in the public sector.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Racially conscious and culturally competent, with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement.
Bilingual.
Specialized classes beyond high school or equivalent.
Previous employee management or school bus transportation experience.
Previous experience driving Class A or Class B vehicles.

Responsibilities

Supervise, assign work to, and evaluate bus drivers, bus assistants, and other assigned transportation personnel; ensure work coverage and provide direction.
Identify and resolve transportation, route, and personnel issues; schedule retraining and provide customer service to transportation employees.
Enforce progressive discipline and complete employee evaluations; administer the student management program.
Monitor bus driver and bus assistant performance, including pre-trip and post-trip checks, appropriate use of specialized equipment, and driving ability.
Initiate protocols to ensure students are transported safely; transport students to and from school daily.
Respond to accident scenes, assess damage and injuries, follow accident protocols, and implement reasonable-suspicion procedures when necessary.
Monitor two-way radio and telephone communications with transportation, district security, dispatch, and school personnel.
Meet with employees, students, parents or guardians, school employees, and district administrators to review onboard video.
Use specialized software to compile department forms, detailed maps, graphics, and operational paperwork; use GPS tracking and vehicle tablets for turn-by-turn directions.
Implement emergency procedures for snow days, accidents, early school closures, and emergency closures.
Share after-hours, weekend, and holiday on-call responsibilities.
Represent the district at meetings, conferences, and seminars; coordinate with other state transportation departments on problem solving, coordination, and new rules and regulations.
Attend in-district bus driver meetings and represent bus driver and bus assistant interests and concerns.
Perform other duties as assigned or requested.
Interview, hire, direct, assign, train, evaluate, discipline, and terminate direct reports.