Operations Supervisor - Transportation West

Cherry Creek•Greenwood Village, CO

23h

About The Position

The Transportation Operations Supervisor supervises bus drivers and bus assistants and ensures that routes and trips are completed on time with available resources. The supervisor oversees employee performance, assigns work, ensures coverage, provides work direction, resolves transportation and personnel issues, schedules retraining, enforces progressive discipline, and completes employee evaluations. The role also administers the student management program and supports safe transportation of students, including transporting students to and from school daily. The position monitors communications with transportation, district security, dispatch, and school personnel; reviews onboard video with employees, students, families, school employees, and district administrators; and uses specialized software, GPS tracking, and vehicle tablets for operational paperwork, maps, and directions. The supervisor responds to accident scenes, follows accident protocols, and implements emergency procedures, including for snow days and closures. The role includes after-hours, weekend, and holiday on-call responsibilities and representing the district at meetings and other events. The position reports to a Director or designee and supervises bus drivers, bus assistants, non-CDL drivers, casual bus drivers, and hourly transportation support staff. A Colorado Class B commercial driver’s license with P and S endorsements must be obtained within 90 days and maintained. The work takes place indoors and outdoors in a transportation school district environment, with locations and daily schedules that may vary.

Requirements

Criminal background check and fingerprinting are required.
High School Equivalency (HSE) diploma.
Two years of professional work experience.
Obtain a Colorado Commercial Driver’s License, Class B, with P and S endorsements within 90 days to maintain the position.
Possess and maintain a good driving record.
Meet Colorado School District Self-Insurance Pool insurability requirements.
Administrative assistant, clerical, payroll, accounting, or human resources experience.
Intermediate knowledge of Microsoft Office.
Advanced oral and written communication skills.
Advanced knowledge of school buses, emergency equipment, safety vests, wheelchair lifts, and other adaptive securements used to transport students with disabilities safely.
Ability to de-escalate confrontational bus drivers, bus assistants, parents or guardians, and students.
Ability to work independently and collaboratively with others.
Ability to interact positively and constructively with supervisors, staff, students, the community, and other district stakeholders.
Demonstrate concern for student safety and customer service.
Ability to work varying daily schedules and locations.
Successfully pass all DOT physical and agility tests.

Nice To Haves

Experience working in the public sector.
Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Racially conscious and culturally competent, with the skill, will, capacity, and knowledge to commit to continuous improvement.
Bilingual ability.
Specialized classes beyond high school or equivalent.
Previous employee management or school bus transportation experience.
Previous experience driving Class A or Class B vehicles.

Responsibilities

Supervise, assign work to, ensure coverage for, and evaluate assigned bus drivers and bus assistants.
Provide work direction, identify and resolve transportation issues, schedule retraining, and address route and personnel problems.
Provide customer service to transportation employees; enforce progressive discipline and complete employee evaluations.
Administer the student management program and initiate protocols to ensure students are transported safely.
Monitor employee performance, including pre-trip and post-trip checks, use of specialized equipment, and driving ability.
Respond to accident scenes, assess damage and injuries, implement reasonable suspicion protocols when necessary, and follow accident protocols.
Transport students to and from school daily.
Monitor two-way radio and telephone communications with transportation, district security, dispatch, and school personnel.
Meet with transportation employees, students, parents or guardians, school employees, and district administrators to review onboard video.
Use specialized software to prepare department forms, detailed maps, graphics, and operational paperwork; use GPS tracking and vehicle tablets for turn-by-turn directions.
Implement emergency procedures for snow days, accidents, early school closures, and emergency closures.
Share after-hours, weekend, and holiday on-call responsibilities.
Represent the district at meetings, conferences, and seminars; coordinate and problem-solve with other state transportation departments regarding rules and regulations.
Attend in-district bus driver meetings and represent bus driver and bus assistant interests and concerns.
Perform other duties as assigned or requested.
Interview, hire, direct, assign, train, evaluate, discipline, and terminate employees as part of the position’s supervisory responsibilities.