Transportation Operations Manager II

Walmart • McCordsville, IN

2d • $84,000 - $126,000 • Onsite

About The Position

The Transportation Operations Manager manages outbound transportation processes, carrier relationships, delivery management, and vendor compliance for the outbound parcel transportation network. The role coordinates logistics activities, partners with fulfillment center associates, communicates with external third-party logistics providers, and collaborates with cross-functional teams to improve processes and support business needs. It supports transportation strategies for the Walmart and Sam’s Club fulfillment networks.

The role includes coordinating with stakeholders, supporting plans and initiatives, tracking goals and results, managing carrier execution and capacity planning, monitoring delivery and vendor performance, and identifying operational improvements. It also involves analyzing delivery and service metrics, improving standard work, and collaborating on root cause analyses for service or transportation defects. Schedule flexibility, including nights and weekends, is required to meet business needs.

Requirements

• Bachelor’s degree in Business, Supply Chain, or a related field and 3 years of experience in logistics, supply chain, business, or a related field; or 5 years of experience in logistics, supply chain, business, or a related field.
• Proficiency in Microsoft Office software.
• Experience managing carrier relationships and order execution.
• Strong analytical skills for data review and trend analysis.
• Ability to develop and maintain strong relationships with internal and external stakeholders.
• Excellent communication and problem-solving skills.
• Knowledge of compliance and company policies.
• A standard 12-month commitment is required for a new launch, beginning after the first outbound ship/go-live date.
• Operational Fulfillment Centers require a 12-month commitment from the first official day in the role.

Nice To Haves

• Master’s degree in Business, Supply Chain, or a related field.
• Supervisory experience.

Responsibilities

• Develop and maintain relationships with key stakeholders.
• Support plans and initiatives that meet customer and business needs.
• Identify and communicate goals and objectives, build accountability, and measure progress.
• Identify improvement opportunities, adapt to changing needs, and promote continuous learning.
• Adapt work schedule to meet business needs, including nights and weekends.
• Manage local carrier relationships and order execution.
• Review carrier metrics and KPIs to help ensure on-time delivery and performance goals are met.
• Communicate insights and opportunities to management.
• Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
• Analyze trailer utilization and conduct load and route planning to reduce freight costs.
• Develop insights and report on regional delivery and service metrics.
• Ensure compliance with company policies and support company values and standards of ethics and integrity.
• Develop and implement policy and procedure changes.
• Review and analyze vendor scorecards to identify improvement areas and support vendor improvement programs.
• Perform trend analyses and develop insights to identify operational issues and improvement opportunities.
• Collaborate with Supply Chain, Fulfillment Center Management, and other cross-functional teams.
• Assist in developing and continuously iterating standard work.
• Collaborate on root cause analysis of service- and transportation-related defects.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level