Transportation Operations Manager II

Walmart • Kings Mountain, NC

2d • Onsite

About The Position

The Transportation Operations Manager II manages outbound transportation processes, carrier relationships, delivery management, and vendor compliance for Walmart and Sam’s Club fulfillment networks. This high-visibility role coordinates logistics activities, partners with fulfillment center associates, communicates with third-party logistics providers, and collaborates with cross-functional teams to improve processes and support business needs for the outbound parcel transportation network. The position requires adapting the schedule to business needs, including nights and weekends.

The role manages local carrier relationships and order execution, monitors carrier metrics and KPIs, and ensures orders are processed, loaded, shipped, and routed correctly. It analyzes trailer utilization and plans loads and routes to reduce freight costs. The manager reports on delivery and service metrics across a region, reviews vendor scorecards, supports vendor improvement programs, and develops policy and procedure changes. The role also conducts trend and root-cause analyses, identifies operational improvements, collaborates with Supply Chain and Fulfillment Center Management, and helps develop and continuously improve standard work.

The position requires either a bachelor’s degree in Business, Supply Chain, or a related field and three years of relevant experience, or five years of relevant experience. Proficiency in Microsoft Office is required. A 12-month commitment applies to new launches beginning after the first outbound ship/go-live date; operational fulfillment center roles require a 12-month commitment from the first official day in the role.

Requirements

• Bachelor’s degree in Business, Supply Chain, or a related field and 3 years of experience in logistics, supply chain, business, or a related field; or 5 years of experience in one of those fields.
• Proficiency in Microsoft Office software.
• Experience managing carrier relationships and order execution.
• Strong analytical skills for data review and trend analysis.
• Ability to develop and maintain strong relationships with internal and external stakeholders.
• Excellent communication and problem-solving skills.
• Knowledge of compliance and company policies.
• A 12-month commitment is required for a new launch, beginning after the first outbound ship/go-live date; operational fulfillment center positions require a 12-month commitment from the first official day in the role.

Nice To Haves

• Master’s degree in Business, Supply Chain, or a related field.
• Supervisory experience.

Responsibilities

• Develop and maintain relationships with key stakeholders; support plans and initiatives that meet customer and business needs.
• Identify and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
• Manage local carrier relationships and order execution.
• Review carrier metrics and KPIs to ensure on-time delivery and performance goals are met, and communicate insights and opportunities to management.
• Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
• Analyze trailer utilization and conduct load and route planning to reduce freight costs.
• Develop insights and report on delivery and service metrics across a region.
• Ensure compliance with company policies and support the company’s mission, values, ethics, and integrity standards.
• Develop and implement policy and procedure changes; review vendor scorecards and support vendor improvement programs.
• Perform trend analyses to identify operational issues and opportunities for improvement.
• Collaborate with Supply Chain, Fulfillment Center Management, and other cross-functional teams.
• Assist in developing and continually improving standard work.
• Collaborate on root-cause analysis for service or transportation-related defects.
• Adapt work schedule to meet business needs, including nights and weekends.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education programs, including high school completion, bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager