Transportation Operations Manager II

Walmart•Kings Mountain, NC

4d•$84,000 - $126,000•Onsite

About The Position

The Transportation Operations Manager II manages outbound transportation processes, carrier relationships, delivery management, and vendor compliance for the outbound parcel transportation network supporting Walmart and Sam’s Club fulfillment networks. The role coordinates logistics activities, partners with fulfillment center associates, communicates with external third-party logistics providers, and collaborates with cross-functional teams to improve processes and support business needs. Responsibilities include managing carrier relationships and order execution, monitoring carrier metrics and delivery performance, planning loads and routes to reduce freight costs, reporting regional delivery and service insights, analyzing vendor scorecards, and supporting vendor improvement programs. The position also develops and iterates procedures and standard work, performs trend and root-cause analyses, and helps ensure compliance with company policies and standards. The position is based at 799 Sara Lee Access Road, Kings Mountain, North Carolina. Schedule flexibility is required to meet business needs, including nights and weekends. The job requires a 12-month commitment for a new launch beginning after its first outbound ship/go-live date; operational fulfillment center roles require a 12-month commitment from the first official day in the role.

Requirements

Bachelor’s degree in Business, Supply Chain, or a related field and 3 years of experience in logistics, supply chain, business, or a related field; alternatively, 5 years of experience in logistics, supply chain, business, or a related field.
Proficiency in Microsoft Office software.
Experience managing carrier relationships and order execution.
Strong analytical skills for data review and trend analysis.
Ability to develop and maintain strong relationships with internal and external stakeholders.
Excellent communication and problem-solving skills.
Knowledge of compliance and company policies.
A 12-month commitment is required for a new launch, beginning after the first outbound ship/go-live date; operational fulfillment center roles require a 12-month commitment from the first official day in the role.
Flexibility to adapt schedule to business needs, including nights and weekends.

Nice To Haves

Master’s degree in Business, Supply Chain, or a related field.
Supervisory experience.

Responsibilities

Develop and maintain relationships with key stakeholders.
Support plans and initiatives that meet customer and business needs; identify goals and objectives, build accountability, and measure progress.
Identify and communicate opportunities for improvement, adapt to changing needs, and promote continuous learning.
Adapt work schedule to business needs, including nights and weekends.
Manage local carrier relationships and order execution.
Review carrier metrics and KPIs to ensure on-time delivery and performance goals are met, and communicate insights and opportunities to management.
Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
Analyze trailer utilization and conduct load and route planning to reduce freight costs.
Develop insights and report delivery and service metrics across a region.
Ensure compliance with company policies and support company mission, values, ethics, and integrity standards.
Develop and implement policy and procedure changes.
Review vendor scorecards, identify improvement areas, and support vendor improvement programs.
Perform trend analyses and develop insights to identify operational issues and improvement opportunities.
Collaborate with Supply Chain, Fulfillment Center Management, and other cross-functional teams.
Assist with developing and continuously iterating standard work.
Collaborate on root-cause analysis of service- and transportation-related defects.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Walmart-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards; additional compensation may include annual or quarterly performance bonuses, Regional Pay Zone pay based on location, and stock.