Transportation Operations Manager II

Walmart•Glendale, AZ

1d•Onsite

About The Position

The Transportation Operations Manager II manages outbound transportation processes, carrier relationships, delivery management, and vendor compliance for Walmart and Sam’s Club fulfillment networks. This high-visibility role coordinates logistics activities, partners with fulfillment center associates, communicates with third-party logistics providers, and collaborates across teams to improve operations and meet business needs. The position also supports financial and delivery management plans and manages and launches new fulfillment centers in the country for outbound transportation. The role includes managing local carrier relationships and order execution; reviewing carrier metrics and KPIs; ensuring orders are processed, loaded, shipped, and routed correctly; analyzing trailer utilization and planning loads and routes to reduce freight costs; reporting delivery and service metrics; reviewing vendor scorecards; and supporting vendor improvement programs. The manager also identifies operational trends and opportunities, contributes to policy and procedure changes, assists with standard work, and collaborates on root-cause analysis of service and transportation defects. The position requires flexibility to adapt the schedule to business needs, including nights and weekends. New fulfillment center launches require a standard 12-month commitment beginning after the first outbound ship/go-live date. Operational fulfillment centers require a 12-month commitment from the first official day in the role.

Requirements

Bachelor’s degree in Business, Supply Chain, or a related field and 3 years of experience in logistics, supply chain, business, or a related field; or 5 years of experience in those fields.
Proficiency in Microsoft Office software.
Experience managing carrier relationships and order execution.
Strong analytical skills for data review and trend analysis.
Ability to develop and maintain strong relationships with internal and external stakeholders.
Excellent communication and problem-solving skills.
Knowledge of compliance and company policies.
Flexibility to adapt schedule to business needs, including nights and weekends.
A 12-month commitment is required for new launches, beginning after the first outbound ship/go-live date; operational fulfillment centers require a 12-month commitment from the first official day in the role.

Nice To Haves

Master’s degree in Business, Supply Chain, or a related field.
Supervisory experience.

Responsibilities

Develop and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
Identify and communicate goals and objectives, build accountability, and measure progress and results.
Identify improvement opportunities, adapt to changing needs, and promote continuous learning.
Manage local carrier relationships and order execution.
Review carrier metrics and KPIs to ensure on-time delivery and performance goals are met, and communicate insights and opportunities to management.
Ensure orders are processed, loaded, shipped, and routed correctly to meet customer expectations.
Analyze trailer utilization and conduct load and route planning to reduce freight costs.
Develop insights and report on delivery and service metrics across a region.
Ensure compliance with company policies and support the company’s mission, values, and standards of ethics and integrity.
Develop and implement policy and procedure changes.
Review and analyze vendor scorecards and support vendor improvement programs.
Perform trend analyses to identify operational issues and areas for improvement.
Collaborate with Supply Chain, Fulfillment Center Management, and other cross-functional teams.
Assist in developing and continually iterating standard work.
Collaborate on root-cause analysis for service and transportation-related defects.
Support financial and delivery management plans and manage and launch new fulfillment centers in the country for outbound transportation.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.