Transportation Operations Assistant Manager

Glovis•Irvine, CA

20h•Onsite

About The Position

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Assistant Manager - Haulaway Operations (Non-Captive OEM) position will provide operational, administrative, and systems support on all new OEM customer accounts. This role will support on all logistics operations from dispatching, vendor KPI management, AP/AR transactions, and TMS systems management. This position will assist in overseeing active accounts such as Lucid Motors, Tesla, and International Motors, as well as support the on boarding and operational needs of new customers added by the Business Development team. They will also work cross-functionally with internal teams (Operations, IT, Finance, etc.) and occasionally interact with customers as needed.

Requirements

Excellent written and verbal communication skills Required
Proficient level PC skills Required
Intermediate knowledge of MS Excel, Word, PowerPoint, and Outlook Required
Advanced level knowledge or experience using database systems Required
Strong ability to identify and correct errors Required
Detail oriented with ability to work in deadline-driven environment Required
Knowledge of business and management principles involved in strategic planning Required
Proven ability to lead cross-functional teams in fast paced environment Required
Ability to train and mentor new employees Required
Bachelor's Degree Required
6 - 9 years of related experience in Logistics, Trucking, Auto Hauling, Supply Chain, Third Party Brokerage Required

Nice To Haves

7 - 11 years of related experience in Logistics, Trucking, Auto Hauling, Supply Chain, Third Party Brokerage Preferred

Responsibilities

Monitor carrier dwell performance at ocean ports, vehicle processing centers, and rail ramps
Take appropriate action to maintain carrier dwell within acceptable limits
Monitor and track vehicle shipments in transit from origins to final destinations
Provide network insight and suggestions on RFQ preparation and assist in approving new carriers
Work closely with Business Development to develop, input, and manage transportation budgets and forecasts
Maintain strong relationships with non-captive clients and associated business and industry network contacts
Support all A/P truck carrier invoicing ensuring our carriers are paid in a timely manner within contractual terms
Ensure all A/R billable items are processed through the Revenue & Cost Integration Department, supporting the billing team with any collections as needed to ensure GLOVIS is paid within our contractual terms
Monitor trucking KPI’s for the effective measurement of logistics performance
Help oversee and enforce countermeasures with carriers to correct deficiencies and improve performance
Support quarterly optimization reviews with carriers and recommend necessary changes to improve network performance
Assist in conducting trucking optimization studies, in effort to ship vehicles to destinations in the most cost-effective and expeditious manner
Prepare weekly and monthly reports on vendor activity, service levels, and performance metrics
Maintain SOPs and account files to ensure compliance and operational consistency
Create ad hoc reports for executive management when requested
Special Project requests from executive management
ISO 9000 Internal Audit review preparation and management
Manage all facets of Glovis Korea and Hyundai Auto Group Audits and Reviews
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement