Transportation Officer ($3,500 Sign-On Bonus)

TransCor America•Appleton, MN

About The Position

The Transportation Officer ensures the safe and secure transport of inmates, detainees, and/or residents while following established correctional and transportation industry standards. The role is responsible for the safe and orderly operation of assigned trips, promoting public and staff safety and maintaining a secure, humane environment. Officers manage transported individuals in accordance with policy, handle concerns and disputes, document required information, report injuries and accidents, and respond appropriately to unusual incidents and emergencies. The position requires conducting pre- and post-trip inspections and briefings, maintaining communication with Trip Management and other personnel, following the planned route unless authorized to deviate, and keeping equipment ready through preventive maintenance. Officers also manage resources such as medications and property, maintain professional relationships, and follow policy and customer contract requirements for restraints and use of force. The role includes a three-week paid pre-service training program and annual recertification and in-service training.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years old.
  • Valid driver's license.
  • Willingness to work flexible hours.

Nice To Haves

  • CDL A or B.
  • Corrections, military, law enforcement, or related experience.

Responsibilities

  • Operate assigned trips safely and orderly, promoting public and staff safety and a secure, humane environment for transported individuals.
  • Manage inmate, detainee, and/or resident activity in accordance with policy, including listening to complaints, resolving disputes or problems, taking corrective action, protecting rights, and completing required documentation.
  • Follow safety practices and report injuries or accidents accurately and promptly in accordance with policy.
  • Take appropriate action during serious or unusual incidents and emergencies.
  • Conduct required pre- and post-trip inspections and briefings.
  • Maintain effective communication and the flow of relevant information with management and team members.
  • Maintain communication with Trip Management throughout routed trips and consult Trip Management and/or Field Office Supervisor personnel when assessing situations and making decisions.
  • Follow the planned trip route unless authorized or directed by proper authorities to deviate.
  • Complete preventive maintenance and ensure the readiness of restraints, weapons, OIC kits, vehicles, and other equipment.
  • Manage and control resources, including transported individuals' medications and property.
  • Maintain professional relationships and communications with team members, customer agencies, and transported individuals.
  • Apply restraints and use force in strict accordance with policy and customer contract requirements.
  • Perform other duties as requested, directed, or assigned.

Benefits

  • Medical benefits.
  • Paid time off.
  • 5% 401(k) match.
  • Bi-weekly pay.
  • $3,500 sign-on bonus.
  • $2,500 safety and performance incentive.
  • Referral bonus per person with no cap; referral does not have to be for the same location.
  • Guaranteed minimum 40-hour paycheck per week.
  • Senior Transportation Officer opportunity after an average of 6–9 months, based on performance, at an hourly rate of $36.80.
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