Transportation Manager - One-Way

Werner Enterprises•Omaha, NE

About The Position

The Transportation Manager manages a fleet of professional drivers, ensuring they have the knowledge and skills to provide safe, efficient, effective, industry-leading customer service. The role also builds relationships with drivers to promote career growth and longevity. The position includes setting expectations, coaching and monitoring individual performance, ensuring training expectations are met, coordinating safe and on-time service, communicating across departments, making cost-effective decisions, troubleshooting challenges for customers and drivers, and managing payroll additions for drivers delayed by mechanical failures, customer challenges, or other causes. Prompt attendance for scheduled shifts and confidentiality when handling medical and payroll information are expected.

Requirements

Knowledge of the transportation industry and terminology, usually gained through practical experience and on-the-job training.
Conflict-management skills.
Personnel-management skills.
Knowledge of North American geography.
Proficiency with Windows operating systems.
Ability to communicate in a courteous and professional manner.
A bachelor’s degree from an accredited college or university is preferred, preferably in Supply Chain, Business Administration, or a related area; equivalent experience is also acceptable.

Nice To Haves

Previous transportation or management experience is preferred.
A bachelor’s degree in Supply Chain, Business Administration, or a related area is preferred.

Responsibilities

Manage a fleet of professional drivers by setting expectations and coaching and monitoring individual performance metrics.
Coach drivers on performance measures such as safety, on-time service, and truck utilization.
Ensure regular training expectations are met.
Communicate professionally in writing and verbally using technologies such as Outlook, in-cab messaging, and phone systems.
Develop efficient and creative plans to provide safe, on-time service for customers while accommodating drivers’ prescheduled time off.
Communicate professionally with other departments to support collaboration on company goals.
Make cost-effective decisions in line with company goals and expectations.
Troubleshoot daily challenges for customers and professional drivers.
Manage payroll additions for professional drivers experiencing unexpected time off due to mechanical failures, customer challenges, and other delays.
Attend all scheduled shifts promptly.
Maintain confidentiality due to access to medical and payroll information.