Transportation Management Center (TMC) Operator
About The Position
GFT is seeking a Transportation Management Center (TMC) Operator for its team in Chipley, Florida. The role is described as on-site and operates in a 24/7/365 environment. Operators monitor traffic operations and roadway conditions in an assigned region, district, and roadway; enter data; identify incidents and emergency conditions; coordinate responses; and update DOT and consultant management. The work uses software, CCTV, and Intelligent Transportation Systems (ITS) to support real-time traffic operations and traveler information. The posting describes a part-time opening in its introduction, while also listing a full-time position of 40 hours per week with benefits and flexible shifts. Its employment details later state Full-Time. Compensation is $20–$22 per hour, dependent on experience and geographic location. Successful candidates must complete a criminal background check.
Requirements
- High school diploma or GED.
- Strong communication skills.
- Ability to multitask and remain attentive under pressure.
- Flexibility for varied schedules and on-call needs.
- Successful completion of a criminal background check.
Nice To Haves
- Experience with dispatching, traffic systems, or fast-paced monitoring environments.
- Familiarity with local DOT roadways or a background in public safety or transportation.
Responsibilities
- Monitor roadway conditions using CCTV, traffic data, and applications such as Waze and Google Traffic.
- Detect incidents and coordinate responses with DOT, law enforcement, and field crews.
- Dispatch maintenance teams for urgent and routine roadway needs.
- Update Variable and Dynamic Message Signs to provide real-time traveler information.
- Verify traveler information across DOT platforms.
- Track closures, hotspots, work zones, and equipment issues.
- Monitor an assigned region, district, and roadway for normal and emergency conditions, enter data, and update DOT and consultant management.
Benefits
- Comprehensive benefits package including wellness programs, parental leave, and pet insurance.
- Medical, dental, vision, disability, and life insurance.
- Tax-deferred 401(k) savings plan.
- Paid-time-off accrual.
- Tuition reimbursement for continued education.
- Professional development, internal and external training programs, and support for participation in professional organizations.
- Incentive compensation for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
