Transportation Lead

Black Oak Casino Resort•Tuolumne, CA

3d•$21 - $0•Onsite

About The Position

The Transportation Lead provides general oversight of Parking Attendants and Shuttle Operators when the Transportation Supervisor is unavailable. The role helps maintain safe, effective traffic control and adequate staffing in Casino parking areas, supports team training and performance, responds to Guest and Team Member concerns, and communicates operational information across the department. The position also patrols parking areas for safety hazards, assists during evacuations, and may operate company vehicles when directed.

Requirements

High school diploma, GED, or equivalent.
Knowledge of Public Safety Transportation Policies and the Emergency Action Plan.
Excellent Guest and Team Member relations.
Ability to read and comprehend safety rules, operation and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Working knowledge of computer programs and applications, including MS Office, and ability to learn new programs.
Organizational and planning skills.
Ability to use common-sense reasoning in a variety of situations and carry out written, verbal, or diagrammatic instructions professionally.
Ability to keep up in a fast-paced atmosphere and work under pressure.
Must be at least 21 years of age.
Valid California driver's license and Black Oak Casino driver's permit, both maintained.
Ability to communicate using a portable two-way radio and/or cell phone and to read electronic display panels on devices such as radios and cellular telephones.
Ability to pass a mandatory drug test and obtain a valid gaming license.
Evidence of employment eligibility in the United States.
Excellent communication and writing skills and proficient English communication.
Ability to lift up to 50 pounds and occasionally more with assistance, and to perform all job requirements physically.
Ability to work around moving machinery, with possible exposure to vibration, dust, gas, steam, or chemicals, and to wear protective equipment.
Ability to work outdoors in all weather conditions and in a noisy environment.
Ability to work all shifts, weekends, holidays, and special events.

Responsibilities

Ensure Parking Attendants effectively control motor and foot traffic in Casino parking areas for Guests and Team Members.
Schedule and maintain adequate staffing levels.
Train new Parking Attendants on Guest services, safety, and job duties, and provide ongoing training as required.
Complete Team Member performance conversations, rewards and recognition, and coaching.
Address complaints and resolve problems for Parking Attendant Team Members and Guests.
Evaluate and discipline Transportation Team Members verbally or in writing in a professional and fair manner when the Supervisor is absent.
Patrol the property during assigned shifts, identify potential parking-area safety hazards, and report them to the appropriate individual.
Operate company vehicles when directed.
Provide written statements to the Public Safety Supervisor regarding parking-area incidents when the Transportation Supervisor is unavailable.
Maintain working knowledge of Casino facilities and on-property special events to advise Guests and Team Members.
Operate a portable two-way radio and coordinate and dispatch information to other radio users.
Attend scheduled departmental meetings to facilitate the flow of information.
Assist during evacuations.
Perform other duties as assigned.