About The Position

The General Manager of Dry Exports Shipping is a hands-on leader responsible for timely, compliant, and cost-effective execution of international shipments. The role oversees export transportation strategy, ocean freight execution, carrier performance, shipment visibility, cost management, and service reliability from booking through final container return. The General Manager balances service, cost, capacity, and operational risk while ensuring the team delivers a high level of service to global customers. The General Manager leads and develops the export transportation team and partners with Sales, Supply Chain Strategy, Customer Service, Production Planning, Field Operations, warehouses, and transportation providers to resolve issues, improve performance, and meet customer commitments. The role coaches team members, establishes meaningful KPIs, ensures appropriate operational coverage, standardizes workflows, and drives continuous improvement, automation, and system enhancements. It calls for a visible, hands-on leadership presence and active involvement in helping the team succeed. The role champions technology and data visibility across the operation, using platforms such as SAP, Sessions, FourKites, Power Apps, Power BI, and transportation management systems to improve shipment visibility, reporting accuracy, system adoption, and decision-making while reducing manual processes. Success is measured through on-time departure, delivery, and OTIF performance; booking accuracy, acceptance, and timeliness; reductions in rolled or delayed shipments; carrier and service-provider performance; container utilization and equipment availability; port dwell and exception resolution; freight and accessorial cost management; team development, engagement, productivity, and operational coverage; process compliance, continuous-improvement savings, and error reduction; shipment visibility, system accuracy, and reporting quality; and proactive escalation, communication, meeting management, and weekly leadership reporting. The ideal candidate is an engaged, accountable, operationally focused leader who can develop strategy and step into daily execution when needed. They bring sound escalation judgment, strong communication, financial discipline, a continuous-improvement mindset, and the ability to build productive relationships with internal teams and external transportation partners. They maintain visibility across the shipment lifecycle and take ownership of team performance and customer outcomes. The role supervises and trains several team members. Travel is 1–4 trips per year. A resume is required for consideration. The successful candidate must be willing and able to perform the physical requirements of the job, with or without reasonable accommodation. Relocation assistance and referral payout are not eligible.

Requirements

  • At least 3 years of experience.
  • Bachelor's degree preferred.
  • Some international operational experience preferred.
  • Basic knowledge of Microsoft Word and Excel.
  • Effective verbal and written communication skills.
  • Strong problem-solving skills and high motivation.
  • Extensive knowledge of federal export documentation, homeland security, and foreign commerce regulatory requirements.
  • Ability to supervise and train several team members.
  • Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.
  • Resume required to be considered for the role.

Nice To Haves

  • Bachelor's degree.
  • International operational experience.

Responsibilities

  • Lead the timely, compliant, and cost-effective execution of international dry export shipments.
  • Oversee export transportation strategy, ocean freight execution, carrier performance, shipment visibility, cost management, and service reliability from booking through final container return.
  • Lead, develop, coach, supervise, and train export transportation team members.
  • Partner with Sales, Supply Chain Strategy, Customer Service, Production Planning, Field Operations, warehouses, and transportation providers to resolve issues, improve performance, and meet customer commitments.
  • Establish meaningful KPIs, ensure appropriate operational coverage, standardize workflows, and drive continuous improvement, automation, and system enhancements.
  • Maintain a visible, hands-on leadership presence and support daily execution when needed.
  • Champion technology and data visibility, using systems and platforms to improve shipment visibility, reporting accuracy, system adoption, and decision-making while reducing manual processes.
  • Manage service, cost, capacity, and operational risk across the shipment lifecycle.
  • Drive performance related to on-time departure, delivery and OTIF; booking accuracy and timeliness; shipment delays; carrier performance; equipment availability; port dwell; exception resolution; freight costs; process compliance; and reporting quality.
  • Provide proactive escalation and communication, manage meetings, and deliver weekly leadership reporting.

Benefits

  • Paid time off.
  • 401(k) plans.
  • Health benefits.
  • Life insurance.
  • Dental insurance.
  • Vision benefits.
  • Prescription drug benefits.
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