Manager, Transportation & Logistics

Capital Area Food Bank•Washington, DC

About The Position

The Manager of Transportation & Logistics leads daily transportation and logistics operations across Capital Area Food Bank’s Washington, DC, and Northern Virginia facilities. The role ensures safe, accurate, timely, and cost-effective deliveries to community partners by overseeing routing, dispatch, driver schedules, fleet utilization, pickups, deliveries, regulatory compliance, and transportation performance. The manager coordinates with warehouse teams and internal partners to meet service commitments, coaches transportation staff, resolves operational issues, monitors performance indicators, and implements improvements in safety, reliability, productivity, and cost. The position collaborates with Warehouse Operations, Inventory, Receiving, Programs, Partner Support, and Facilities to support efficient distribution. The schedule is Tuesday through Saturday, starting at 5:00 AM and continuing until drivers return and daily responsibilities are complete; Sunday and Monday are days off. Extended hours or additional workdays may be required to meet operational needs. The position reports to the Senior Manager of Operations and involves local travel between Capital Area Food Bank facilities and partner locations.

Requirements

Bachelor’s degree in supply chain, logistics, transportation, business, operations, or a related field; equivalent relevant education and experience may be considered.
At least three years of transportation, logistics, fleet, or distribution operations experience, preferably in a high-volume or multi-site environment.
At least two years of supervisory or management experience leading drivers, dispatchers, or logistics staff.
Working knowledge of DOT/FMCSA and OSHA regulations, vehicle inspections, driver qualifications, and transportation safety.
Experience with TMS, route optimization, dispatch software, GPS/telematics, reporting tools, and Microsoft Office; familiarity with WMS/ERP systems.
Ability to travel between DC and Northern Virginia facilities and work flexible hours as operationally required.
Strong planning, organizational, and follow-through skills.
Ability to coach teams, communicate clearly, and hold staff accountable.
Sound judgment, problem-solving skills, and attention to detail.
Ability to collaborate with internal teams, community partners, and vendors.
Analytical skills to evaluate performance and improve service, safety, and costs.
Adaptability in a fast-paced distribution environment.
Ability to work with allergens that might be present in a food environment and around industrial high-speed moving equipment.
Ability to perform prolonged standing or walking and occasional lifting of up to 50 pounds.

Nice To Haves

Experience in food distribution, cold chain operations, and food safety or audit readiness.
Commercial fleet management and regulatory compliance experience.
Nonprofit or food banking experience.

Responsibilities

Manage daily transportation operations, driver assignments, dispatch, and fleet utilization.
Optimize routes, schedules, delivery windows, and pickup execution.
Coordinate inbound and outbound transportation with warehouse operations.
Monitor service exceptions, communicate delays promptly, and resolve issues.
Ensure adequate staffing, equipment, and operational readiness.
Manage carrier and vendor relationships, contracts, rates, and service performance.
Resolve vendor issues and identify opportunities to control costs.
Maintain DOT/FMCSA, OSHA, and applicable safety compliance.
Oversee driver qualifications, inspections, preventive maintenance, and fleet readiness.
Support audits, investigate incidents, and implement corrective actions.
Lead, train, coach, and evaluate drivers and transportation personnel.
Set performance expectations, manage staffing, and reinforce accountability.
Collaborate across departments and report critical issues to leadership.
Track on-time delivery, route efficiency, driver utilization, safety, and costs.
Analyze performance trends and implement measurable improvements.
Perform other duties as assigned.