Transportation Dispatch Clerk

Bozzutos•Allentown, PA

6d•Onsite

About The Position

The Transportation Dispatch Clerk schedules drivers for daily routes, plans predetermined routes, accommodates route changes, prepares work orders, and tracks drivers throughout the day. The role performs dispatch-window and administrative functions, monitors driver and carrier locations, maintains route and purchase-order information, verifies and organizes transportation paperwork, and prepares daily tracking and shift reports. The position is based in transportation offices with an approximate temperature of 60°F to 75°F. The schedule is Wednesday through Friday, 7:00 a.m. to 4:30 p.m., and Saturday, 6:00 a.m. to 6:00 p.m. Compensation is $18.00 to $22.50.

Requirements

Strong communication skills, including communicating expectations and directions clearly, concisely, and professionally, and reporting data accurately to leaders and team members.
Organizational skills, including the ability to multitask during a shift and prioritize tasks based on impact.
Maintain integrity and high standards for product and data quality.
Maintain and support safety policies and demonstrate safe practices throughout the shift.
May be required to lift up to 75 pounds.
Ability to operate required facility equipment.
Ability to climb in and out of tractors to switch out and update mobile devices.

Nice To Haves

Transportation experience.
Knowledge of DOT rules and regulations.
Knowledge of transportation management systems, including systems such as Global and YMS, as well as email and voicemail.
English proficiency, written and verbal, to effectively communicate with associates and leadership.

Responsibilities

Perform general administrative duties, including answering office phones and replying to emails in a timely manner.
Perform dispatch-window functions, including gate in/out, logging shuttles, distributing glad hand locks, and receiving and verifying returned driver documentation.
Dispatch afternoon drivers and rolling loads, and re-plan backhauls as needed.
Update the daily dispatch sheet and driver tracking information; submit late-load notifications as needed.
Monitor Bozzuto’s driver locations to ensure drivers are on time and report potential delays or detentions to appropriate personnel.
Monitor hourly updates from outside carrier tracking emails, including Marten and JRC, and follow up when necessary.
Communicate with drivers to resolve issues and escalate issues to leadership or the inbound department when necessary.
Maintain route and purchase-order changes.
Organize driver envelopes with manifests, pickup documents, and delivery documents.
Review inbound backhaul and third-party paperwork to ensure all purchase orders have been picked up and maintain accurate, current system information.
Review backhaul and book-out screens at the end of the day to ensure loads have been picked up or planned and that system information is accurate.
Verify the accuracy of backhauls in the drawer against the YMS screen.
Scan backhaul paperwork into the Global search system daily.
Update warehouse appointments for all backhauls once they depart the facility.
Cross-reference YMS and Samsara to accurately record drop trailers at vendors.
Create a daily tracking spreadsheet and provide a detailed shift report to the supervisor.
Perform other duties as assigned by leadership.