Transportation Dispatch Clerk

Bozzuto's Inc.•Allentown, PA

2d•$18 - $23•Onsite

About The Position

The Transportation Dispatch Clerk schedules drivers for daily routes, plans predetermined routes, accommodates route changes, prepares work orders, and tracks drivers. The role performs dispatch-window and administrative functions, monitors drivers and outside carriers, maintains route, purchase order, and system information, and reviews and organizes transportation paperwork. The schedule is Wednesday through Friday, 7:00 a.m. to 4:30 p.m., and Saturday, 6:00 a.m. to 6:00 p.m. The stated compensation range is $18.00 to $22.50.

Requirements

Preferred transportation experience.
DOT knowledge of rules and regulations is preferred.
Knowledge of transportation management systems, including systems such as Global and YMS, as well as email and voicemail.
Strong communication skills, including communicating expectations and directions clearly, concisely, and professionally, and accurately reporting data and information.
Organizational skills, including the ability to multitask during a shift and prioritize tasks based on impact.
Maintain product and data integrity and high standards.
Maintain and promote safety policies and demonstrate safe practices throughout the shift.
May be required to lift up to 75 pounds.
Ability to operate required facility equipment.
Ability to climb in and out of tractors to switch out and update mobile devices.

Nice To Haves

Proficiency in written and verbal English to communicate effectively with associates and leadership.

Responsibilities

Perform administrative duties, including answering office phones and replying to emails in a timely manner.
Perform dispatch-window functions, including gate-in and gate-out, logging shuttles, distributing glad-hand locks, and receiving and verifying returned driver documentation.
Dispatch afternoon drivers and rolling loads, and re-plan backhauls as needed.
Update the daily dispatch sheet and driver tracking, and submit late-load notifications as needed.
Monitor Bozzuto’s driver locations and on-time performance throughout the shift, and report potential delays or detentions to appropriate personnel.
Monitor hourly tracking updates from outside carriers and follow up when necessary.
Communicate with drivers to resolve issues and escalate issues to leadership or the inbound department when necessary.
Maintain route and purchase order changes.
Organize driver envelopes with manifests, pickup documents, and delivery documents.
Review inbound backhaul and third-party paperwork to ensure purchase orders have been picked up and system information is accurate and current.
Review backhaul and book-out screens at the end of the day to verify loads have been picked up or planned and system information is accurate.
Verify backhauls in the drawer against the YMS screen.
Scan backhaul paperwork into the Global search system daily.
Update warehouse appointments for backhauls when they depart the facility.
Cross-reference YMS and Samsara to accurately record drop trailers at vendors.
Create a daily tracking spreadsheet and provide a detailed shift report to the supervisor.
Perform other duties as assigned by leadership.