Transportation Assistant (Personal Property)

United States Space Force • Colorado Springs, CO

8d

About The Position

The Transportation Assistant (Personal Property) serves in a large regionalized Joint Personal Property Shipping Office, providing call center, billing, shipping, and storage section-level services and support to Department of Defense and/or U.S. Coast Guard customers. The position coordinates all aspects of shipping and storage of goods, interprets guidelines and instructions, determines an approach, and adapts processes to resolve customer concerns. It estimates or validates charges, including handling services, temporary storage, third-party services, mileage rates, and accessorial services. The role also conducts statistical samplings and audits to provide oversight of the commercial industry.

This position is offered at GS-05, GS-06, or GS-07. The employee may be required to work outside normal duty hours, including evenings, weekends, or holidays, and may need to travel on military or commercial aircraft for temporary duty. The employee must be able to obtain and maintain the required security clearance.

Requirements

• U.S. citizenship is required.
• Males must be registered for Selective Service, if applicable.
• Must be able to obtain and maintain the required security clearance.
• GS-05: One year of specialized experience at GS-04 or equivalent, or four years of education above high school at an accredited business, secretarial, or technical school, junior college, college, or university, or an acceptable combination of education and experience.
• GS-06: One year of specialized experience at GS-05 or equivalent.
• GS-07: One year of specialized experience at GS-06 or equivalent.
• Merit promotion applicants must meet applicable time-in-grade requirements: one year at GS-04 for GS-05, GS-05 for GS-06, or GS-06 for GS-07.
• Knowledge of transportation modes and relevant factors, including public laws, foreign government requirements, DoD policies, and transportation mode limitations and capabilities.
• Knowledge of government and multi-service/U.S. Coast Guard transportation regulations, policies, guidelines, Comptroller General Decisions, and traffic management policies and procedures.
• Knowledge of organizational missions, objectives, procedures, and regulatory frameworks for traffic management programs within DoD and other federal agencies.
• Skill in applying technical and functional experience to develop and recommend solutions to complex transportation problems and initiatives.
• Ability to communicate effectively orally and in writing and respond to a range of transportation-related questions.
• Ability to gather facts, analyze and evaluate information, and make sound decisions.
• If qualifying using education, transcripts must be submitted; foreign education must be shown to be equivalent to U.S. education.
• The employee may be required to work evenings, weekends, or holidays and travel on military or commercial aircraft for temporary duty.

Responsibilities

• Coordinate all aspects of shipping and storage of goods.
• Interpret guidelines and instructions, determine the approach, and adapt processes to resolve customer concerns.
• Estimate or validate charges for services, including handling, temporary storage, third-party services, mileage rates, and accessorial services.
• Conduct statistical samplings and audits to provide oversight of commercial industry.
• Respond to questions from government agencies, activity personnel, customers, commercial carriers, and others regarding personal property shipment and storage.
• Gather and assess information using analytical and evaluative methods to make sound decisions.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package; specific eligibility depends on the type of position.
• Disabled veteran leave may be available to eligible federal employees hired on or after November 5, 2016, who are veterans with a service-connected disability rating of 30% or more.
• PCS may be paid if authorized, in accordance with the Joint Travel Regulations and Air Force regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed