Personal Property Procurement Officer

Akima, LLC•Fort Lewis, WA

2d•Onsite

About The Position

AKIMA Facilities Operations (AFO) is seeking a dynamic and experienced Personal Property Procurement Officer to join its team at Joint Base Lewis-McChord. The role calls for a comprehensive understanding of Department of Defense transportation regulations, policies, procedures, and related systems, including the Defense Personal Property System. The position supports transportation counseling activities and coordinates with military bases, transportation offices, third-party carriers, and internal departments to facilitate transportation services and improve customer satisfaction.

Requirements

Must be a U.S. citizen or permanent legal resident and be fluent in English, both orally and in writing.
Must possess and maintain a valid state-issued driver's license.
Must undergo pre-employment background screening and drug testing.
High school diploma or GED equivalent.
Must be able to obtain a DoD Common Access Card within the first 90 calendar days of employment.
Excellent verbal and written communication skills and ability to interact effectively with internal and external stakeholders.
Proven problem-solving abilities and a proactive approach to addressing challenges and finding solutions.
Proficiency in relevant computer software, including transportation management systems and Microsoft Office Suite.
Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
Experience in transportation counseling or a related field, with previous supervisory experience.

Responsibilities

Serve as a subject matter expert on DOD transportation regulations, entitlements, and procedures, and guide and assist team members.
Liaise with military bases, transportation offices, and third-party carriers to facilitate timely transportation services.
Address escalated transportation-related issues and concerns, resolving conflicts and disputes professionally and diplomatically.
Ensure compliance with applicable laws, regulations, and company policies related to transportation counseling activities, and maintain accurate records and documentation.
Collaborate with customer service, logistics, quality assurance, and other departments to streamline processes and enhance customer satisfaction.
Stay current on changes to DOD transportation policies and procedures, communicate updates to team members, and provide training as needed.