URBN Transportation Analyst

Urban Outfitters•Philadelphia, PA

About The Position

URBN is seeking a Transportation Analyst to ensure merchandise purchase orders comply with Transportation procedures and support efficient delivery to distribution centers. The role maintains accurate freight estimates, purchase order attributes, and forwarder data so shipment status is visible and reliable. It uses analysis to identify performance drivers, generate insights, and lead improvements that strengthen data integrity and compliance over time. The analyst works with internal departments and external partners to resolve data and process issues, develops automated data-quality checks and reporting, and tracks performance through defined KPIs. The role also documents processes and communicates concise, actionable recommendations to technical and non-technical audiences.

Requirements

  • Bachelor’s degree in Analytics, Supply Chain, Business, Finance, Engineering, or a related field, or equivalent practical experience.
  • 1–3 years of experience in an analyst role; supply chain, logistics, transportation, or retail experience is preferred.
  • Demonstrated analytical and problem-solving ability, including defining problems, developing and testing hypotheses against data, and translating findings into actionable recommendations.
  • Advanced proficiency in Microsoft Excel, including pivot tables, lookup functions, and data modeling with large datasets.
  • Exceptional attention to detail and ability to identify anomalies and inconsistencies in large, complex datasets.
  • Strong written and verbal communication skills, including the ability to influence and align internal partners and external providers without direct authority.
  • Ability to build strong working relationships and collaborate across departments, including Brands, Sourcing, Finance, and Technology, and with external partners.
  • Ability to manage multiple competing priorities and meet deadlines in a fast-paced environment.

Nice To Haves

  • Experience automating reporting and data workflows using Excel macros and VBA.
  • Proficiency with a BI or visualization tool such as Power BI, Tableau, or Qlik.
  • Hands-on experience using AI tools such as Claude to build analyses, automations, or internal tools, with sound judgment about validating AI output.
  • Familiarity with international and domestic freight or forwarder operations.
  • Exposure to project or program management.

Responsibilities

  • Review and verify purchase orders for accuracy, completeness, and compliance with Transportation policies and procedures, using automated checks and exception reporting where possible.
  • Collaborate with internal departments to resolve discrepancies affecting merchandise purchase order delivery and identify root causes of recurring issues.
  • Monitor the accuracy and timeliness of shipment milestones from forwarders; identify data gaps and recurring issues; and work with forwarders, carriers, and technology providers to correct issues and address systemic process problems.
  • Compare estimated and actual freight costs, investigate variances, and recommend corrective actions to Transportation leadership and cross-functional partners.
  • Design, build, and maintain automated data-quality checks, exception reports, and dashboards; escalate issues and drive corrective actions through resolution.
  • Define and maintain KPIs and data definitions to measure performance and track improvement.
  • Translate complex analysis into concise, decision-ready recommendations for technical and non-technical audiences.
  • Document processes, logic, and tools so they are repeatable and transferable.

Benefits

  • Medical, dental, and vision benefits.
  • PTO.
  • Generous employee discounts.
  • Retirement savings.
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