Transplant Program Assistant

BJC HealthCare • St. Louis, MO

11d • Hybrid

About The Position

The Transplant Program Assistant supports the solid organ transplant program by assisting Transplant Coordinators and helping maintain smooth, efficient office operations. The role handles patient and staff phone calls, forwards calls requiring triage, enters information and documents in patient medical records, and assists with scheduling, canceling, and rescheduling appointments. It also includes working at multiple points in the service area, verifying insurance eligibility, collecting patient demographics, and following regulatory guidance. This is a full-time, 40-hour-per-week hybrid/remote position that requires some in-office days. Applicants must live in the greater St. Louis area.

Requirements

• High school diploma or GED.
• Must live in the greater St. Louis area.

Nice To Haves

• Associate's degree.
• 2–5 years of experience.

Responsibilities

• Provide general administrative support for the transplant program.
• Handle telephone calls from patients and staff and forward calls requiring triage.
• Perform complete and accurate data entry of necessary information.
• Ensure compliance with regulatory guidelines.
• Schedule patient visits and work at multiple points in the service area.
• Verify insurance and insurance eligibility, collect patient demographics, and maintain proficiency in insurance basics, including recognizing commercial and government plans.
• Assist with scheduling, canceling, and rescheduling patient appointments and provide patients with information about upcoming scheduled appointments.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED