Transplant Liaison - Newark/Jersey City
About The Position
The Transplant Liaison guides patients with End-Stage Kidney Disease (ESKD) and patients on transplant waiting lists through the transplant process, advocating for them and supporting them from referral through transplant completion. The role works closely with market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation. Serving as a connection between healthcare providers, transplant centers, and the Integrated Kidney Care (IKC) team, the Transplant Liaison supports transplant evaluations, improves wait-listing processes, and promotes living donor awareness. The role addresses barriers and delays to help optimize the transplant process. In collaboration with nephrologists, dialysis providers, transplant teams, community organizations, and the IKC team, the Liaison advances patient education, care coordination, access to transplantation for CKD and ESKD patients, wait-listing rates, and transplant outcomes. The role regularly travels to meet with patients in New Jersey and Pennsylvania two days per week and works from home on the remaining days.
Requirements
- Medical Assistant (MA) or care coordination experience.
- At least 3 years of experience in transplant coordination, nephrology, or dialysis.
- Experience working with ESKD and transplant patients in a clinical or case management setting.
- Knowledge of transplant evaluations, wait-listing processes, and living donor programs.
- Familiarity with Integrated Kidney Care (IKC) and the transplant process.
- Strong patient advocacy and care coordination skills.
- Ability to navigate healthcare systems, transplant centers, and community resources.
- Excellent communication and collaboration skills with interdisciplinary teams.
- Strong problem-solving and critical-thinking skills to address transplant barriers.
- Experience with electronic health records (EHRs) and data tracking for patient management.
- Ability to work cross-functionally with all teams.
Nice To Haves
- Bachelor’s degree in Health Care Administration or Biology (highly preferred).
Responsibilities
- Guide and advocate for ESKD and waitlisted patients throughout the transplant process, from referral through transplant completion.
- Coordinate with market Transplant Provider partners, patients, care partners, and healthcare teams to facilitate access to transplantation.
- Support transplant evaluations and optimize wait-listing processes.
- Promote living donor awareness.
- Identify and address barriers to transplantation and help reduce delays.
- Collaborate with nephrologists, dialysis providers, transplant teams, community organizations, and the IKC team.
- Enhance patient education and streamline care coordination to improve transplant outcomes.
- Travel to meet with patients in New Jersey and Pennsylvania two days per week.
Benefits
- Medical, dental, and vision coverage.
- 401(k) match.
- Paid time off and PTO cash out.
- Family resources and EAP counseling sessions.
- Access to Headspace®.
- Backup child and elder care.
- Maternity and paternity leave.
- Professional development programs and on-demand virtual leadership and development courses through DaVita’s Star Learning platform.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
