Shift Lead-Jersey City

Montclair Hospitality•Jersey City, NJ

2d•$21 - $25

About The Position

Ani is a growing restaurant group founded in 2014, operating full-service restaurants across New Jersey and New York. The Shift Lead helps oversee front-of-house employees and restaurant operations, supports Ani’s cultural and service standards, and helps ensure an excellent guest experience in a casual dining environment. The role may supervise the restaurant while opening or closing and is responsible for all aspects of service and operations during that shift.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure Ani’s cultural and core standards are met.
Ensure sanitation standards comply with company policies and local, state, and federal regulations.
Communicate with employees and upper management to meet operational needs.
Work harmoniously and professionally with coworkers and supervisors.
Manage the flow of business across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, overseeing service and restaurant operations.