Shift Lead-Jersey City

Montclair Hospitality•Jersey City, NJ

About The Position

Ani is a ramen restaurant group founded in 2014, with restaurants throughout New Jersey and New York. The Shift Lead trains, leads, and coaches front-of-house employees to uphold Ani’s cultural and core standards, and ensures sanitation practices comply with company and applicable local, state, and federal regulations. The role communicates with employees and upper management to meet operational needs, manages dine-in, takeout, and delivery business, and works professionally with coworkers and supervisors. As the supervisor on the floor, the Shift Lead opens and/or closes the restaurant and is responsible for service and restaurant operations.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
A positive attitude and the ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Restaurant experience: 2 years preferred.
Customer service experience: 2 years preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure Ani’s cultural and core standards are met.
Ensure sanitation standards comply with company policies and local, state, and federal regulations.
Communicate with employees and upper management to ensure operational needs are met.
Work harmoniously and professionally with coworkers and supervisors.
Manage the flow of business through dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, responsible for service and restaurant operations.