Transmission Technician (BHC)

ANDERSON AUTO GROUP•Bullhead City, AZ

About The Position

The Transmission Technician performs bumper-to-bumper vehicle service and repair at the dealership, helping ensure vehicles are safe and comfortable to drive and that customers receive quality service. The role handles general maintenance, inspections, diagnostics, and repairs, including transmission-related troubleshooting and component replacement. Work must follow factory specifications and be completed thoroughly, efficiently, and safely, with a focus on customer satisfaction and reducing return repairs. The technician receives assignments from the service writer or service manager, completes repairs within allotted times, communicates parts needs, supplemental work, and delays, and may assist service advisors with work orders, test rides, and customer interactions. The role also requires maintaining current technical qualifications, completing paperwork, keeping the work area organized, and following company policies. This full-time position's typical days and hours are set by dealership needs; schedules may change, with two weeks' notice whenever possible. Occasional travel for training or to assist at other dealerships may be required.

Requirements

2 to 5 years of experience in an automotive technician or mechanic role.
High school diploma or GED preferred.
ASE certification preferred but not required.
Valid U.S. driver's license and clean driving history.
Ability to learn new technologies and processes and adapt to change.
Ability to innovate, solve complex issues, and present new ideas.
Ability to follow oral and written instructions with attention to detail.
Ability to handle multiple priorities, organize workload, and meet deadlines.
Experience working in a team-based environment and achieving common goals.
Demonstrated safety-first attitude.
Basic command of the English language.
Basic computer skills, including navigating web browsers and using standard applications.
Ability to meet the physical demands of the job, including occasional lifting or moving of up to 50 pounds.

Nice To Haves

High school diploma or GED.
ASE certification.

Responsibilities

Perform general repairs and replacements, including brakes, tires, wheel alignment, steering and suspension components, wheel bearings, exhaust systems, heating and cooling systems, air conditioning, drivetrain, and accessory installations.
Perform maintenance services such as oil changes, fluid exchanges, filter replacement, fuel system services, preventative maintenance, and belt and hose replacement.
Evaluate charging systems, inspect brakes, assess fluid leaks, and measure tire pressure and tread depth.
Conduct visual safety and courtesy inspections.
Diagnose emissions-control systems, drivability concerns, overheating, ABS and SRS systems, and electrical and air-conditioning systems.
Perform advanced repairs and replacements, including timing belts, intake and head gaskets, brake hydraulics, rear main seals, clutches, axle bearings, steering gear, sensors, switches, and modules.
Troubleshoot transmission issues using diagnostic equipment and computer data; inspect transmission components and install or maintain components such as fluid lines and filters.
Use factory specifications as the standard for repair, service, and customization work.
Aim for 100% productivity and complete repair work within allotted times.
Receive service assignments from the service writer or service manager and submit parts requests as soon as requirements are identified.
Keep the service writer or service manager informed about supplemental work and delays so customers can receive updated information.
Assist service advisors with work orders, test rides, customer interactions, and other tasks that support customer satisfaction.
Complete and file the required paperwork after each job.
Keep technical qualifications current by completing required training programs.
Leave vehicles cleaner than they were at drop-off and ensure work is thorough and complete; complete any return repairs promptly and correctly.
Provide dependable service to external and internal customers.
Maintain a clean, efficient, neat, and organized work area.
Perform duties safely and immediately report accidents, injuries, or unsafe conditions to management.
Report to scheduled work on time and ready and able to perform essential functions.
Follow company policies, procedures, and practices, and perform other tasks as directed.