Transmission Technician (BHC)

Anderson Auto Group•Bullhead City, AZ

About The Position

The service technician performs bumper-to-bumper service for vehicles brought to the dealership. The role helps ensure customers receive quality work, that vehicles are safe and comfortable to drive, and that customers have a positive experience that encourages repeat business. The technician performs general, maintenance, evaluation, diagnostic, and advanced repair services, using factory specifications as the standard. The technician works from assignments provided by a service writer or service manager and aims to complete repairs within allotted times while keeping the service team informed about required additional work and possible delays. The role also includes transmission troubleshooting, inspection, repair, and maintenance; supporting service advisors and customers; completing required paperwork and training; and maintaining a safe, clean, and organized work area. This is a full-time position. Typical workdays and hours are determined by dealership needs, and schedules may change; two weeks' notice will be provided whenever possible. Occasional travel for training or to assist at other dealerships may be required. The position has no supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Two to five years of experience in an automotive-related technician or mechanic role.
Valid U.S. driver's license and a clean driving history.
Ability to learn new technologies and processes and adapt to change.
Ability to innovate, solve complex issues, and present new ideas.
Ability to follow oral and written instructions with attention to detail.
Ability to handle multiple priorities, organize workload, and meet deadlines.
Experience working in a team-based environment and achieving common goals.
Evidence of a safety-first attitude.
Basic command of the English language.
Basic computer skills, including navigating web browsers and using standard applications.
Competencies include flexibility, communication proficiency, collaboration skills, customer focus, technical capacity, teamwork, and a strong work ethic.
Ability to meet the position's physical demands, including occasionally lifting or moving up to 50 pounds and performing activities such as standing, walking, sitting, handling tools or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling.
Vision abilities required include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

High school diploma or GED preferred.
ASE certification preferred but not required.

Responsibilities

Perform general repairs and replacements, including brake pads and shoes, tires, wheel alignment, steering and suspension components, wheel bearings, exhaust systems, heating and cooling systems, air conditioning, drivetrains, and accessories.
Perform maintenance services, including oil changes, fluid exchanges, filter replacement, fuel system services, preventive maintenance, and belt and hose replacement.
Evaluate charging systems, inspect brakes, assess fluid leaks, and measure tire pressure and tread depth.
Conduct visual safety and courtesy inspections.
Diagnose emissions-control systems, drivability concerns, overheating, ABS and SRS systems, electrical systems, and air-conditioning systems.
Perform advanced repairs and replacements, including timing belts, intake manifold and head gaskets, brake hydraulics, rear main seals, clutches, axle bearings, steering gear, sensors, switches, and modules.
Use factory specifications as the standard for repair, service, and customization work.
Work toward 100% productivity and complete repair work within the allotted time.
Receive service assignments from the service writer or service manager and submit parts requests as soon as required parts are identified.
Keep the service writer or service manager informed of supplemental work and delays so customers can receive up-to-date information.
Assist service advisors with work orders, test rides, customer interactions, and other tasks that support customer satisfaction.
Complete and file required paperwork after each job.
Complete required training programs and keep technical qualifications current.
Leave vehicles cleaner than they were at drop-off and ensure jobs are thorough and complete to reduce return repairs; complete follow-up repairs quickly, correctly, and cheerfully.
Provide dependable service to external and internal customers.
Maintain a clean and efficient work area and help keep the shop neat and organized.
Perform duties safely and immediately report accidents, injuries, or unsafe conditions to management.
Arrive as scheduled, on time, and ready and able to perform essential job functions; follow company policies, procedures, and practices.
Perform other tasks as directed.
Troubleshoot transmission issues using diagnostic equipment such as scan tools or torque converters to identify problems and determine solutions.
Read technical manuals and instructions to determine repair and diagnostic procedures.
Inspect vehicle components, including clutches, brakes, and electrical components, for wear or damage; inspect parts for defects and perform basic repairs such as oil changes or spark-plug replacement.
Install transmission components such as fluid lines or filters and perform maintenance on transmission components.
Examine computer data to identify problems with transmission operation.