Heavy Diesel Technician (BHC)

ANDERSON AUTO GROUP•Bullhead City, AZ

7d•Onsite

About The Position

The Heavy Diesel Technician performs bumper-to-bumper service for vehicles brought to the dealership, specializing in heavy-line diesel work. The role supports customer satisfaction and vehicle safety by providing quality repairs, maintenance, inspections, and diagnostics. The technician follows factory specifications, completes work within allotted time, communicates parts needs, delays, and supplemental repairs to the service writer or manager, and keeps qualifications current through required training. The position also involves assisting service advisors, completing job paperwork, maintaining a clean and organized work area, and performing duties safely and in accordance with company policies. The role has no supervisory responsibilities. This is a full-time position with variable days and hours to accommodate service department operations; evenings and weekends are regularly required. Occasional travel for training or to assist at other dealerships may be required. Reasonable accommodations are available to enable individuals with disabilities to perform the essential functions.

Requirements

Two to five years of experience in an automotive-related technician or mechanic role.
Valid U.S. driver's license and clean driving history.
Demonstrated ability to learn new technologies and processes and adapt to change.
Ability to innovate, solve complex issues, and present new ideas.
Ability to follow oral and written instructions with attention to detail.
Proven ability to manage multiple priorities, organize workload, and meet deadlines.
Experience working in a team-based environment and achieving common goals.
Evidence of a safety-first attitude.
Basic command of the English language.
Basic computer skills, including navigating web browsers and using standard applications.
High school diploma or equivalent is listed in the job details; the requirements section describes a high school diploma or GED as preferred.
Ability to occasionally stand, walk, sit, handle objects, tools or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl; occasionally lift or move up to 50 pounds; and meet the stated vision requirements.

Nice To Haves

ASE certification preferred but not required.
Bookkeeping and/or accounting experience preferred.
High school diploma or GED preferred in the requirements section.
Experience with Microsoft Office.

Responsibilities

Perform general repairs and replacements, including brakes, tires, wheel alignment, steering and suspension components, wheel bearings, exhaust systems, heating and cooling systems, air conditioning, drivetrains, and accessory installations.
Perform maintenance services such as oil changes, fluid exchanges, filter replacements, fuel system services, preventive maintenance, and belt and hose replacements.
Evaluate charging systems, inspect brakes, assess fluid leaks, and measure tire pressure and tread depth.
Conduct visual safety and courtesy inspections.
Diagnose emissions control systems, drivability concerns, overheating, ABS and SRS systems, and electrical and air conditioning systems.
Perform advanced repairs and replacements, including timing belts, intake and head gaskets, brake hydraulics, rear main seals, clutches, axle bearings, steering gear, sensors, switches, and modules.
Use factory specifications as the standard for repair, service, and customization work.
Aim for 100% productivity and complete repair work within the allotted time.
Receive service assignments from the service writer or service manager and submit parts requests promptly when requirements are determined.
Keep the service writer or service manager informed about supplemental work and delays so customers can receive updated information.
Assist service advisors with writing work orders, conducting test rides, interacting with customers, and other tasks that support customer satisfaction.
Complete and file required paperwork after each job.
Maintain current technical qualifications by completing required training programs.
Leave vehicles cleaner than when customers dropped them off, and complete thorough work to reduce return repairs; promptly and correctly handle vehicles returned for additional work.
Provide dependable service to external and internal customers.
Maintain an efficient work area and help keep the shop neat and organized.
Perform duties safely and immediately report accidents, injuries, or unsafe conditions to management.
Report to scheduled work on time and ready and able to perform essential job functions.
Adhere to company policies, procedures, and practices, and perform other tasks as directed.
Travel occasionally for training or to assist at other dealerships, if required.