Transition Specialist Intern (Unpaid, Cleveland, OH)

Oriana House, Inc.•Cleveland, OH

About The Position

The Transition Specialist Intern assists with Transition Specialist duties under direct supervision, supporting clients who were formerly incarcerated. The intern helps identify client needs, connect clients with community resources and services, maintain accurate case documentation, and encourage clients to become positive, productive, prosocial members of the community. The role also includes participating in team meetings and representing North Star NRRC at community events.

Requirements

Must be eligible to work in the U.S. without requiring sponsorship.

Responsibilities

Administer problem identification sheets and self-assessments to formerly incarcerated clients accurately and effectively.
Identify client needs, including housing, substance abuse treatment, mental health and medical services, mentoring, family assistance, counseling, employment training, adult basic education, and other educational needs.
Coordinate with service providers to connect clients with services, document information accurately in client case files, and complete required releases of information for referrals or information sharing.
Stay informed about community resources and refer clients to community organizations.
Follow up with clients to confirm services were provided, and advocate or intervene when problems arise as needed.
Provide exceptional customer service and contribute to a team-focused, productive, positive, and therapeutic environment.
Assist clients in becoming more positive, productive, prosocial members of the community.
Participate in scheduled team meetings with the Program Services Coordinator to discuss client issues and review cases.
Attend community events as a representative of North Star NRRC.
Perform other duties as assigned.