Revenue Intern (UNPAID)

Commonwealth of Massachusetts•Boston, MA

About The Position

The Revenue Intern supports multiple Massachusetts Department of Environmental Protection environmental revenue and compliance programs by assisting with accounts receivable and debt collection processes. The internship is unpaid and is designed for students or recent graduates seeking practical experience; interns may be eligible to earn academic credit through their college or university. The intern reviews and distributes invoices, records payments, coordinates with enforcement and legal teams, and prepares reports used to calculate penalties, interest, and collection fees. The role also involves maintaining databases and tracking systems, assisting with monthly reconciliation and case preparation for debt collection or write-off, and responding to customer communications about payments and general inquiries. Interns process customer decisioning (CDS) in CashPro and are expected to exercise integrity and confidentiality. This is a contracted student internship scheduled from January 11, 2027, through June 18, 2027, for 22.5 hours per week, with one opening.

Nice To Haves

  • Students or recent graduates seeking practical experience in the field.
  • May be eligible to earn academic credit through their college or university.

Responsibilities

  • Review and distribute invoices.
  • Process customer decisioning (CDS) in CashPro.
  • Record payments and maintain databases.
  • Contact customers about overdue payments and respond to helpline inquiries and general payment questions.
  • Audit data and update tracking systems.
  • Coordinate with enforcement and legal teams.
  • Prepare reports to calculate penalties, interest, and collection fees.
  • Assist with monthly reconciliation with Program Coordinators.
  • Assist with case preparation for debt collection or write-off.
  • Perform other assigned tasks.
  • Exercise integrity and confidentiality when handling information.

Benefits

  • The posting describes a comprehensive suite of Commonwealth employee benefits, but does not specify individual benefits. Interns may be eligible to earn academic credit through their college or university.
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