Transition Service Officer

Disabled American Veterans • JBLM McChord Field, WA

55d • Onsite

About The Position

Provide free, professional assistance to discharging men and women of the U.S. Armed Forces in the initial stages of obtaining benefits and services earned through military service and provided by the Department of Defense (DoD) and the Department of Veterans Affairs (VA) along with other agencies within federal, state and local governments. This position requires that the representative be accredited to practice before the VA, as described in 38 CFR § 14.629.

Requirements

• High school diploma (or equivalent)
• Must be a member, in good standing of the DAV
• Have a basic understanding of DAV’s Constitution, Bylaws and Regulations
• A valid motor vehicle driver’s license (other than motorcycle) is required
• Functional user of standard business computer, Microsoft Office Suite software, and various computerized record systems/databases to retrieve automated DAV, DoD and/or VA records
• Accredited to practice before the VA, as described in 38 CFR § 14.629.

Nice To Haves

• General knowledge of legal and/or medical terminology preferred

Responsibilities

• Professionally and diplomatically communicate with people inside/outside the organization. This communication of information can be exchanged in person, in writing, by telephone, facsimile or e-mail
• Schedule and attend multiple activities both in and out of the office, e.g., formal presentations, client interviews, meetings, training, etc.
• Provide formal briefing presentations, detailing potential benefits
• Review service treatment records and synthesize relevant information for IDES hearings and original VA claims initiation
• Assist with completion of appropriate claim forms
• Develop specific goals and plans to prioritize, organize, and accomplish clientele workload
• Perform other administrative and outreach activities as directed by the office Supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED