Transition Specialist

Conservice • Logan, UT

1d • Hybrid

About The Position

The Transition Specialist works in the New Account Setup department, inspecting and updating account mailing addresses so bills are sent directly to Conservice. For certain management companies, the specialist communicates with clients to obtain account information related to change of address, authorization, billing, and logins. The role also involves working with utility providers to resolve authorization issues so the specialist can act on clients’ behalf. Collaboration with the team, utility providers, and clients is important for handling accounts in a timely manner. Phone use accounts for about 70% of the day. This is described as a starting point for gaining experience in a business setting.

The position is hybrid, with in-office work Tuesday, Wednesday, and Thursday. The stated wage is $14.50 per hour.

Requirements

• High school diploma or equivalent.
• Attention to detail.
• Critical thinking to solve problems and understand the reason behind an issue.
• Ability to prioritize workload to meet deadlines and client needs.
• Self-motivated.
• Ability to develop approachable relationships with team members.
• Adaptability in solving different problems and approaching different projects.
• Clear and professional written and verbal communication.

Responsibilities

• Inspect and update mailing addresses to make sure bills come to Conservice.
• Communicate with utility providers and clients by phone and email.
• Set up Continuous Service Agreements and Landlord Agreements.
• Work with utility providers and clients to resolve authorization issues.
• Explain complex ideas verbally and in writing using clear, professional language.
• Use the phone for about 70% of the workday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED