Transition Specialist

Conservice • Logan, UT

23h • Hybrid

About The Position

The Transition Specialist inspects and updates mailing addresses on accounts to ensure bills are sent directly to Conservice. For certain management companies, the role also involves communicating with clients to obtain account information related to change of address, authorization, billing, and logins. The specialist works with utility providers to resolve account authorization issues so they can act on clients’ behalf. Collaboration with teammates, utility providers, and clients is important for handling accounts promptly. The position is described as a starting point for gaining experience in a business setting.

The role is hybrid, with in-office work on Tuesday, Wednesday, and Thursday, and pays $14.50 per hour. Phone use with utility providers accounts for about 70% of the day.

Requirements

• High school diploma or equivalent.
• Attention to detail.
• Critical thinking skills to solve problems and understand the reason behind an issue.
• Ability to prioritize workload to meet deadlines and client needs.
• Self-motivation.
• Ability to develop approachable relationships with team members.
• Adaptability in solving different problems and approaching different projects.
• Clear and professional written and verbal communication.

Responsibilities

• Inspect and update mailing addresses to ensure bills are sent to Conservice.
• Communicate with utility providers and clients by phone and email.
• Set up Continuous Service Agreements and Landlord Agreements.
• Work with utility providers and clients to resolve authorization issues.
• Explain complex ideas verbally and in writing using clear, professional language.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED