CFC & Transition Service Coordinator

Betty Hardwick Center•Abilene, TX

6d•$17 - $19•Onsite

About The Position

This position provides service coordination to individuals enrolled in Non-Waiver CFC services and HHSC Waiver transfer cases. Responsibilities include assessments, timeline tracking, monitoring, data entry and uploads to LIDDA Connect, and coordination with MCOs. The role also coordinates and facilitates enrollments and discharges for people with intellectual and developmental disabilities entering or leaving community programs, Medicaid waiver programs, and ICF-ID services. The position supports the IDD Unit through data entry into CARE, TMHP, CSIL, Netsmart systems, LIDDA Connect, and the IDD portal; checking and facilitating Medicaid eligibility; attending monthly CRCG meetings in rural counties served by the Center; completing financial assessments and ICF referrals or packets; and providing filing and clerical support. As needed, the coordinator covers CLOIP Service Coordination and IDD Service Coordination within performance contract measures and required time frames. The role is based primarily in Taylor County and serves consumers across the Center’s five-county coverage area, including both adults and children. Service coordination includes outcome planning and frequent in-person, long-term contact with consumers, families, and service providers regarding medical, social, educational, and related service needs. The coordinator identifies needs, plans with consumers and families, monitors service delivery, documents assessments thoroughly, uses community resources, advocates and negotiates with service providers, and builds positive relationships with consumers and providers. The role maintains current documentation to meet contract requirements and works cooperatively with service providers and the community while respecting consumer rights. Duties are performed under supervision and established policies, with some latitude for independent judgment. Written and oral communication, problem-solving, teamwork, and the ability to work flexible hours are essential. The position reports directly to the Director of IDD Authority Services. It is full-time, Monday through Friday, 8 a.m. to 5 p.m., with flexible hours. Benefits are available, and satisfactory performance may qualify the employee for one- and two-year step increases.

Requirements

A bachelor’s or advanced degree from an accredited college or university; or an associate degree in a social, behavioral, human service, or health-related field; or a high school diploma or state-recognized equivalent plus two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.
Current, valid Texas driver’s license and qualification for Center insurance coverage; must be an insurable driver.
Must maintain an acceptable driving record and insurability while employed; driving is an essential function.
Proficiency in computer applications such as Word, Excel, and Outlook.
Written and oral communication, problem-solving, and teamwork skills.
Ability to work flexible hours.

Nice To Haves

Experience working with people with intellectual and developmental disabilities is preferred.

Responsibilities

Provide service coordination to individuals enrolled in Non-Waiver CFC services and HHSC Waiver transfer cases.
Complete assessments, track timelines, monitor services, enter data, upload information to LIDDA Connect, and coordinate with MCOs.
Coordinate and facilitate enrollments and discharges for people with intellectual and developmental disabilities entering or leaving community programs, Medicaid waiver programs, and ICF-ID services.
Enter data into CARE, TMHP, CSIL, Netsmart systems, LIDDA Connect, and the IDD portal.
Check and facilitate Medicaid eligibility.
Attend monthly CRCG meetings in rural counties served by the Center.
Complete financial assessments and ICF referrals or packets, and provide filing and clerical support to the IDD Unit.
Cover CLOIP Service Coordination and IDD Service Coordination as needed, within performance contract measures and required time frames.
Provide service coordination to adults and children across the Center’s five-county coverage area, primarily from the Taylor County office.
Develop outcome plans and maintain frequent in-person, long-term contact with consumers, families, and service providers regarding medical, social, educational, and related service needs.
Identify problem and need areas; plan with consumers and families to meet desired outcomes; and monitor service delivery.
Work with family members, advocates, and service providers in a professional manner; locate and use community resources; and negotiate and advocate with service providers.
Maintain thorough assessments and documentation, and keep forms current to meet contract requirements.
Work cooperatively with service providers and the community while ensuring consumer rights are respected and observed.
Maintain an acceptable driving record and insurability while employed.