Transition Coordinator

Epilepsy Florida•Naples, FL

1d•$60,000 - $75,000

About The Position

The Transition Coordinator (TC), reporting to the Epilepsy Programs Manager (EPM), facilitates patients’ transition from pediatric to adult healthcare settings. The role monitors, tracks, and reports on the transition process; addresses barriers; and maintains accurate documentation in the Electronic Health Record (EHR). The TC advocates for transitioning patients across healthcare systems and community resources, ensuring their needs are met. In collaboration with the EPM, the TC supports program goals, engages healthcare providers, and disseminates program information. The position involves coordinating with patients, families, healthcare providers, community stakeholders, and staff across departments. The coordinator participates in program planning and improvement, conducts outreach and stakeholder visits, and stays informed about epilepsy information and community resources. Travel is required, and the role requires a valid driver’s license and an insured vehicle.

Requirements

Bachelor's degree in a healthcare-related field.
At least 2 years of experience in care coordination, case management, or a related field within a healthcare setting.
Knowledge of healthcare systems, including pediatric and adult healthcare settings, medical terminology, and healthcare processes.
Strong oral and written communication and interpersonal skills, with the ability to collaborate effectively with patients, families, healthcare providers, and community resources.
Empathy and commitment to patient well-being.
Willingness to travel.
Valid driver’s license and insured vehicle.
Organizational skills and attention to detail, particularly in maintaining accurate documentation.
Advocacy skills to represent patients’ needs within healthcare systems and community resources.
Ability to adapt to changing healthcare policies, regulations, and technology.
Commitment to ongoing professional development and staying current with best practices in transition care.
Patient-centered approach and ability to work with diverse patient populations and their families.

Nice To Haves

Experience working with EHR.
Proficiency in Microsoft Word and Excel.

Responsibilities

Participate in programs and brainstorming meetings, and propose improvements to program delivery systems.
Plan and conduct in-person visits, primarily focused on key provider and community stakeholders.
Assist with planning and managing team goals, project schedules, and new information.
Work across departments and with department personnel to complete tasks.
Conduct surveys as needed to meet project requirements.
Conduct networking concerning outreach, planning, and program developments.
Attend meetings necessary for initiation and continuity of client services.
Keep abreast of new epilepsy information and community resources.
Discuss work progress with the supervisor.
Participate in fundraising events and staff meetings.
Follow EAFLA’s Policies and Procedures.
Perform other duties as assigned.
Monitor, track, and report on the patient transition process; address barriers and maintain accurate EHR documentation.
Advocate for transitioning patients within healthcare systems and community resources.
Collaborate with the Epilepsy Programs Manager to support program goals, engage healthcare providers, and disseminate program information.