Transition Assistance Advisor I-RCTAA

GAP SOLUTIONS INC•Atlanta, GA

4d•Onsite

About The Position

The Transition Assistance Advisor (TAA) serves as a point of contact for eligible Reserve Component members, their families, and Veterans, helping them access benefits and healthcare provided under laws administered by the Department of Defense and the Department of Veterans Affairs. The program was established by the Chief of the National Guard Bureau under Public Law 112.239, Section 513. GAP TAAs provide information, coordination, and assistance concerning employment, health and life insurance, financial assistance, disabled Veterans benefits, legal assistance, relocation, physical and mental health services, education and training, and state benefits. They conduct outreach through social media and other marketing methods to explain available benefits and services, and coordinate with Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources. The role includes participating in mobilization and demobilization briefings; researching and resolving transition-related issues; coordinating with Veterans Affairs centers and community agencies on crisis-intervention awareness; and supporting Reserve Component leadership with reintegration activities and information about Veterans benefits and entitlements. TAAs do not manage the day-to-day operation of reintegration programs. The position is based at the National Guard Bureau in Atlanta, Georgia, with local, regional, and occasional long-distance travel.

Requirements

Associate degree from an accredited college or university in social services, human resources, or a related field, or three years of equivalent experience in related fields such as Veterans administration, social services, employment services, or human resources.
Must be a U.S. citizen.
Must have working knowledge of military protocols.
Strong written and verbal skills.
Understanding of Microsoft Office products.
Must be able to pass and maintain Tier 1 clearance.
Able to travel up to 50% locally and regionally within a four-hour radius, and up to 20% for long-distance or overnight travel as required.
May be required to work weekends or within the office when necessary.

Nice To Haves

Prior experience and knowledge of Transition Assistance Program activities, including Department of Veterans Affairs programs and policies, especially the Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration.
Prior experience and knowledge of TRICARE programs and policies.
Prior experience and knowledge of pre- and post-mobilization entitlements and requirements, medical holdover status, Active Duty Medical Extension (ADME), and Transition Assistance for Military Personnel (TAMP).
Prior experience and knowledge of the DoD Transition Assistance Program (DoDTAP) for Managers and Counselors web application, DoD TAP Database, Army ACAP XXI database, and Air Force AFIRST database.
Prior experience and knowledge of Veterans Opportunity to Work (VOW) requirements, Career Readiness Standards, and CAPSTONE requirements.
Prior military experience.

Responsibilities

Provide transition assistance services to eligible Reserve Component members, their family members, and Veterans.
Provide information, coordination, and assistance on employment, insurance, financial, disability, legal, relocation, health, education, training, and state benefits.
Conduct outreach through social media and other outreach marketing methods to explain benefits and services available through Veterans Affairs and the military health system.
Coordinate with Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources to provide information and assistance.
Participate in mobilization and demobilization processes and brief or advise eligible members and families on transition resources.
Research and resolve issues that Reserve Component members or their family members encounter during transition.
Coordinate with Veterans Affairs centers to support awareness among law enforcement, court systems, state mental health authorities, and fire departments concerning members and Veterans who may need crisis intervention.
Provide applicable Reserve Component leadership with information and assistance concerning reintegration programs for members returning from deployment, including connecting reintegration personnel with Veterans Affairs support.
Provide applicable Reserve Component leadership with information about Veterans Affairs and other Veterans’ entitlement and benefit programs, coordinating with Family Support Specialists and Employer Support Groups.