Transition Assistance Advisor I-RCTAA (53297)

Gap Solutions • Atlanta, GA

2d

About The Position

The Transition Assistance Advisor (TAA) serves as a point of contact for eligible Reserve Component members, their families, and Veterans seeking assistance accessing benefits and health care provided under laws administered by the Department of Defense and the Department of Veterans Affairs. The role provides information, coordination, and assistance related to employment, health and life insurance, financial assistance, disabled Veteran benefits, legal assistance, relocation, physical and mental health care, education and training, and State benefits.

The TAA conducts outreach, including social media and marketing activities, to help eligible individuals understand and obtain benefits and services through Veterans Affairs and the military health system. The role coordinates with Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources; participates in mobilization and demobilization briefings; researches and resolves transition-related issues; and assists relevant agencies with awareness of Reserve Component members and Veterans who may need crisis intervention.

As applicable, the TAA provides information to Reserve Component leadership and coordinates with Family Support Specialists and Employer Support Groups regarding available entitlements and benefit programs. The position may assist reintegration personnel in obtaining Veterans Affairs support for reintegration activities, but is not responsible for managing the day-to-day operation of reintegration programs. The role requires local, regional, and occasional long-distance overnight travel, and may require weekend work or working within the office when necessary.

Requirements

• Associate degree from an accredited college or university in social services, human resources, or a related field, or three years of equivalent experience in related fields such as Veterans administration, social services, employment services, or human resources.
• Must be a U.S. citizen.
• Working knowledge of military protocols.
• Strong written and verbal skills.
• Understanding of Microsoft Office products.
• Must be able to pass and maintain Tier 1 clearance.
• Able to travel up to 50% locally and regionally within a four-hour radius, and up to 20% long-distance or overnight as required.
• Must be able to work weekends or within the office when necessary or required.

Nice To Haves

• Prior experience and knowledge of Transition Assistance Program activities, including Department of Veterans Affairs programs and policies, Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration.
• Knowledge of TRICARE programs and policies.
• Knowledge of pre- and post-mobilization entitlements and requirements, medical hold-over status, Active Duty Medical Extension (ADME), and Transition Assistance for Military Personnel (TAMP).
• Knowledge of the DoD Transition Assistance Program (DoDTAP) for Managers and Counselors web application, Army ACAP XXI database, and Air Force AFIRST database.
• Knowledge of Veterans Opportunity to Work (VOW) requirements and Career Readiness Standards CAPSTONE requirements.
• Prior military experience.

Responsibilities

• Provide transition assistance to eligible Reserve Component members, their family members, and Veterans.
• Provide information, coordination, and assistance concerning employment, health and life insurance, financial assistance, disabled Veteran benefits, legal assistance, relocation, physical and mental health care, education and training, and State benefits.
• Conduct outreach through social media and marketing to explain and facilitate access to benefits and services through Veterans Affairs and the military health system.
• Coordinate with Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources to provide information and assistance.
• Participate in mobilization and demobilization processes to brief and advise eligible individuals on transition resources.
• Research and resolve transition-related issues experienced by Reserve Component members and their family members.
• Coordinate with Veterans Affairs centers to help law enforcement, court systems, State mental health authorities, and fire departments recognize Reserve Component members and Veterans who may need crisis intervention.
• As applicable, assist Reserve Component leadership with obtaining Veterans Affairs support for reintegration activities, without managing the day-to-day operation of reintegration programs.
• Provide information to Reserve Component leadership and coordinate with Family Support Specialists and Employer Support Groups regarding Veterans Affairs and other Veterans benefit and entitlement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree