Medication Transition Coord I

UPMC•Mechanicsburg, PA

About The Position

The Medication Transition Coordinator I supports medication transitions for patients during hospital admissions and discharges, as well as select outpatient visits. The role aims to ensure patients have their medications and requested products before leaving the hospital. This includes identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and ensuring requested products are affordable. The coordinator organizes and delivers requested medications and other products before discharge. The position works in the emergency room and independently. The schedule consists of two 12-hour shifts and two 8-hour shifts per week, with rotating weekends and holidays required. The coordinator may be assigned to any facility that uses UPMC pharmacy services.

Requirements

High school diploma or equivalent.
One year of experience in a patient-related healthcare role.
Meet one of the following education and experience pathways: an associate degree or higher in a science or healthcare field and one year of healthcare-role experience; an associate degree or higher in a non-healthcare field and two years of healthcare-role experience; graduation from an accredited practical nursing school with a current Pennsylvania license; completion of two years of nursing or pharmacy education; or certified pharmacy technician status with four years of pharmacy technician experience and six months of medication history technician experience.
Willingness to report, as assigned, to any facility that uses UPMC pharmacy services.
Act 34 clearance.
Ability to work autonomously and in a self-guided role.
Flexibility and adaptability.
Ability to assess and anticipate patient and environmental needs.
Effective verbal, non-verbal, written, and listening communication skills.
Professionalism, strong organizational skills, initiative, and ability to work in a fast-paced, rapidly changing environment.
Sound judgment and decision-making ability.
Comfort working with patients, physicians, nurses, pharmacists, and case managers.
Experience with computerized systems, including database maintenance or management and email.
Knowledge, skills, physical ability, and mental capacity to perform the role's duties.

Responsibilities

Demonstrate flexibility in work assignment and location.
Communicate courteously and professionally with customers and coworkers.
Respect confidentiality and established boundaries when providing information.
Perform other duties as assigned by the manager.
Obtain and document complete and accurate medication histories.
Introduce patients to the Meds-to-Beds program.
For interested patients, confirm permission to accept services, eligibility for services, and a method of payment.
Change the pharmacy of choice in the electronic system for patients enrolled in the Meds-to-Beds program.
Collaborate with the clinical team on patients’ post-discharge medications and requested self-care products.
Assist patients with financial concerns in collaboration with the case manager.
Ensure insurance information, prescriptions, and product orders are sent to the pharmacy.
Deliver fulfilled prescription medications and/or products to the patient's bedside.
Collect payment and encourage a counseling session with the pharmacist.
Comply with company policies and procedures and HIPAA Privacy Standards and Requirements.
Maintain working knowledge of equipment, services, and supplies available to transitioning patients.
Complete UPMC annual requirements and assigned annual competencies.
Apply an understanding of healthcare delivery and the roles of providers and healthcare professionals.