Medication Transition Coord I

UPMCMechanicsburg, PA
Onsite

About The Position

UPMC West Shore is looking for a Medication Transition Coord I to join their team in the emergency room. This position will work independently and offers a great work schedule with two 12-hour shifts and two 8-hour shifts per week, including rotating weekends and holidays. The Medication Transition Coordinator I supports medication transitions for patients during hospital admissions, discharges, and select outpatient visits, aiming to ensure patients have necessary medications and requested products before leaving the hospital. This involves identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and verifying product affordability for patients. The role is responsible for the logistical organization and delivery of requested medications and products prior to discharge.

Requirements

  • High school diploma or equivalent.
  • One year experience in a patient-related healthcare role.
  • College Degree (minimally an Associate's degree) in a science or healthcare field with 1 year of experience in a healthcare role.
  • College Degree (minimally an Associate's degree) in a non-healthcare related field with 2 years of experience in a healthcare role.
  • Graduate of an accredited school of Practical Nursing with current Pennsylvania license.
  • Completion of 2 years of nursing or pharmacy education.
  • Certified pharmacy technician with 4 years experience as a pharmacy technician and 6 months experience as a medication history technician.
  • Willingly reports, as assigned, to any facility that utilizes UPMC pharmacy services.
  • Successfully completes all assigned annual competencies.
  • Act 34

Responsibilities

  • Demonstrates flexibility in work assignment and location.
  • Consistently communicates in a courteous and professional manner when interacting with customers and coworkers.
  • Respects confidentiality and established boundaries when providing information.
  • Performs other duties as assigned by manager.
  • Obtain and document complete and accurate medication histories.
  • Introduces the Meds-to-Bed program to patient.
  • If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
  • If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system.
  • Collaborates with the clinical team to assist with patient’s post discharge medications and requested self-care products.
  • Assists patients who have financial concerns by collaborating with case manager.
  • Ensures insurance information, prescriptions and product orders are sent to the pharmacy.
  • Delivers prescription medications and/or products to patient’s bedside once fulfilled by Pharmacy.
  • Collects method of payment and encourages counseling session with the Pharmacist.
  • Demonstrates compliance with company policies and procedures.
  • Adheres to HIPAA Privacy Standards and Requirements.
  • Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.
  • Completes annual requirements required by UPMC.
  • Understands how care is provided in a health care system and the roles of various providers and health care professionals.
  • Comfortable working autonomously and in a self-guided role.
  • Must be flexible and adaptable.
  • Ability to assess and anticipate the needs of the patient and his/her environment.
  • Effective ability to communicate including verbal, non-verbal, written, and listening skills.
  • Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment.
  • Must have sound judgment and decision-making ability.
  • Comfortable working with patients, physicians, nurses, pharmacists and case managers.
  • Experience working with computerized systems including database maintenance/management and email
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