Health Unit Coord I

Cincinnati Children's•Greendale, WI

5d•$18 - $22•Onsite

About The Position

The Health Unit Coord I provides daily operational and administrative support for the unit and outpatient services, serving as a resource for clinical personnel on unit and outpatient operational issues. The role anticipates department needs and coordinates information systems, environmental, admitting, and clerical functions for patient areas at a medical center dedicated to the care of infants, children, and adolescents. The coordinator maintains unit information systems and medical record integrity, manages forms and communications, supports accurate patient data and timely admissions, discharges, transfers, and short-stay documentation, and helps ensure accurate patient charges and appropriate clerical supply levels. The role also helps maintain an organized, safe, accessible, and efficient environment; monitors patient location and unit traffic; supports visitor policies; responds to system issues and alarms; coordinates patient flow; and demonstrates attentive customer service and protection of confidential information.

Requirements

High school diploma or equivalent.
No directly related experience required.

Responsibilities

Operate and maintain unit information systems, including medical record integrity, forms management, timely handling of faxes, printed materials and mail, and accurate patient data.
Complete admissions, discharges, transfers, and short-stay documentation in a timely manner.
Demonstrate fiscal responsibility for patient charges and rental equipment, follow CCHMC charge-capture procedures, and maintain designated clerical supply levels.
Help ensure division areas are organized and provide a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees.
Maintain awareness of patient location and monitor traffic flow at the front desk and on the unit.
Assist with visitor-policy compliance and apply arm bands for parents and caregivers.
Report maintenance and environmental service needs, follow up to ensure completion, and perform listed tasks such as wiping down monitors, troubleshooting printer issues, and logging off information.
Collaborate with clinical, admitting, information systems, and environmental services staff to coordinate efficient patient flow.
Identify system problems and use strategies to resolve them.
Respond to communication-system and patient alarms with a sense of urgency.
Review and revise staffing information.
Demonstrate Cincinnati Children's CARES behaviors and provide extraordinary customer service to patients, families, visitors, and coworkers.
Interact with parents and guardians to obtain non-clinical information as requested.
Ensure the timeliness, accuracy, availability, and security of information, including compliance with HIPAA, informed consent, and advance-directive requirements as applicable.
Apply in-depth knowledge of HIPAA standards and foster their application to clinical practice.
Anticipate departmental needs and coordinate information systems, environmental, admitting, and clerical functions.