Health Unit Coord

Baylor Scott & White Health•Dallas, TX

About The Position

The Health Unit Coordinator performs clerical duties and coordinates communication within a unit to support patient care activities. The role maintains patient and unit records, processes orders and patient movements, supports communication among patients, visitors, and care team members, and helps keep the work area organized, stocked, clean, safe, and functional.

Requirements

  • High school diploma or GED equivalent.
  • Less than one year of experience.
  • Excellent bedside manner and the ability to make patients feel at ease by being friendly, reassuring, and approachable.
  • Ability to take instruction from a doctor.
  • Familiarity with medical charts and records.
  • High attention to detail.
  • Basic computer and keyboard skills.

Nice To Haves

  • Completion of a Health Unit Coordinator Training Program is preferred.

Responsibilities

  • Perform clerical duties to support patient care; initiate, assemble, and maintain patient charts, and file reports and test results.
  • Process ordered tests, medications, procedures, and appointments, as well as patient admissions, transfers, and discharges; inform team members of reports, orders, and other information.
  • Answer telephones and manage the patient call system; serve as an information resource to patients, staff, and the public, interacting appropriately with people of all ages.
  • Complete and maintain unit and patient records, files, forms, and documents, including records related to admissions, surgeries, transfers, discharges, medical records, and physician call lists.
  • Maintain an organized work area for records and reference materials; check, update, and maintain facility boards, the pneumatic tube system, and telemetry box reconciliation according to departmental policy and procedures.
  • Prepare reports, purchase orders, projects, memos, and letters using computer programs.
  • Greet and assist visitors; contact nursing and medical staff using pagers, beepers, and cell phones; track unit call-light response time; and assign phone and location devices to staff.
  • Perform work-area duties as directed by a nurse or physician, including running errands, picking up supplies, and transporting patients.
  • Maintain inventory par levels, including requisitions and forms, and stock work-area supplies and equipment.
  • Maintain a clean, safe, and functional work area.
  • Coordinate transportation for patients and patient items as delegated.

Benefits

  • Immediate eligibility for health and welfare benefits (subject to position type and/or level).
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.
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