BEHAVORIAL HEALTH INTAKE COORD I

Covenant Health • Louisville, TN

4d

About The Position

The Behavioral Health Intake Coordinator provides professional behavioral assessment, care coordination, and brief counseling services to a designated patient population. Work may include reviewing referrals, determining appropriate levels of care, coordinating with referral sources, providing brief crisis intervention and supportive counseling, conducting evaluations and assessments, offering information and referrals, problem solving, educating clients and referral agencies, and advocating for patients. The role assesses referrals for possible inpatient psychiatric admission or outpatient services and helps coordinate additional information, assessments, records, safety planning, and referrals as needed. The position is full time, 80 hours per pay period, on the day shift.

Requirements

• Bachelor's degree (BSW) from an accredited social work program or a bachelor's degree in a behavioral health-related field.

Responsibilities

• Assess referrals to determine appropriate levels of care, including inpatient psychiatric hospitalization and outpatient services.
• Coordinate with referral sources, people referred for care, and collateral contacts to obtain information needed to determine an appropriate disposition.
• Assist with intake coordination needs, including safety planning, coordinating assessments or treatment needs with consult teams, obtaining records from medical providers, and requesting information from referral sources.
• Complete required documentation and update systems used for care coordination.
• Clinically assess referral information to determine whether a patient meets inpatient hospitalization criteria and is appropriate for admission; when inpatient care is not appropriate, determine the appropriate level of care and facilitate referrals when available programs can meet the need.
• Connect patients, families, and significant others with community resources to support treatment and recovery when appropriate.
• Serve as a facility liaison with adult and children's protective services when indicated.
• Cooperate with hospital staff and physicians and keep them informed of patient progress.
• Demonstrate empathy, communication, organization, critical thinking, active listening, and patience.
• Adapt to evolving scheduling needs, including potential periodic on-call responsibilities as operational requirements change.
• Follow policies, procedures, and safety standards; complete required annual education; work toward goals and objectives; and participate in quality improvement initiatives as requested.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time