Transit Operator (9163) - San Francisco Municipal Transportation Agency (T00156)

City and County of San Francisco•San Francisco, CA

14h•Onsite

About The Position

The San Francisco Municipal Transportation Agency (SFMTA) is recruiting to create an eligible list for future Transit Operator vacancies. This examination announcement may be used to fill both full-time and part-time positions. Under general supervision, Transit Operators drive a range of transit vehicles—including diesel and electric motor coaches, cable cars, streetcars, and light rail vehicles—along assigned routes, transport passengers, make designated stops, collect fares, issue transfers, provide directions, and perform related duties. Operators inspect vehicles before and after service, navigate safely through traffic and varying weather conditions, assist passengers using wheelchairs and secure their wheelchairs, communicate with passengers using the vehicle intercom, and respond to service disruptions and emergencies by contacting Central Control and completing required reports. The position is designated safety-sensitive and is subject to applicable federal and SFMTA drug and alcohol testing requirements. Employees must complete the SFMTA Operator Training Program, which includes classroom and behind-the-wheel instruction. Operators may work rotating shifts, weekends, and holidays; work outdoors in all weather; use computers; and perform prolonged standing or sitting and other physical tasks related to vehicle operations and assisting with disabled vehicles. Work hours and days off may change several times per year, and assignments are selected by seniority. The hourly compensation range is $31.9750–$49.2125; the trainee rate is $31.9750 per hour.

Requirements

Must be at least 21 years old by November 23, 2026.
Possess a valid high school diploma, GED, or California High School Proficiency Certificate.
Have one year of verifiable satisfactory public-contact or customer-service experience.
Possess a valid Class C driver license and have been a licensed driver continuously for at least three years, from November 23, 2023 through November 23, 2026.
Possess, or be able to obtain, a Class B driver license with Passenger (P) endorsement and no restrictions prohibiting operation of an SFMTA public transit vehicle.
Meet the stated good-driving-record standards for the three years from November 23, 2023 through November 23, 2026 and through appointment: no more than one moving violation from November 23, 2025 through November 23, 2026; no more than three moving violations from November 23, 2023 through November 23, 2026; no accidents in which the applicant contributed to the cause; and no more than one suspension, revocation, or probation of driving privileges for unsafe motor vehicle operation. Certain specified convictions are disqualifying, and other violations or accidents may be reviewed case by case.
Have no convictions within the seven years from November 23, 2019 through November 23, 2026 for offenses related to the use, sale, possession, or transportation of narcotics, habit-forming drugs, or dangerous drugs.
Have no convictions of a sex offense as defined in Section 44010 of the Education Code.
Be able to obtain a School Pupil Activity Bus (SPAB) certificate issued by DMV.
Successfully complete the SFMTA Operator Training Program, including classroom and behind-the-wheel instruction; attendance at all training sessions is required.
Meet applicable medical qualifications and required safety-sensitive drug and alcohol testing requirements if considered for appointment.
If lacking a Class B license with Passenger (P) endorsement and airbrakes, obtain a Class B driver permit with Passenger (P) endorsement and airbrakes before starting Transit Operator training.

Responsibilities

Conduct pre-operational inspections of transit vehicles in accordance with applicable laws and departmental regulations.
Inspect passenger compartments for hazards and ensure video camera lenses are unobscured.
Safely operate transit vehicles through traffic on assigned routes and under varying environmental conditions.
Operate disability access lifts and secure passengers’ wheelchairs aboard the vehicle.
Collect fares, issue transfers, and check passenger transfers and passes for validity.
Use the vehicle intercom to give passengers instructions and announce stops and transfer points.
Answer passengers’ questions about routes, directions, fares, and transfers.
Conduct post-operational inspections to identify defects, damage, broken windows, and graffiti.
Contact Central Control about emergencies, vehicle malfunctions, evacuations, traffic, road hazards, obstructions, and other circumstances affecting service.
Complete accident, incident, and miscellaneous reports documenting unusual occurrences.
Complete the SFMTA Operator Training Program and perform related duties as assigned.