Transit Operator (9163) - San Francisco Municipal Transportation Agency (T00156)
About The Position
The Transit Operator operates a variety of transit vehicles, including diesel and electric motor coaches, cable cars, streetcars, and light rail vehicles. Under general supervision, the operator transports passengers along assigned routes, makes designated stops, accepts fares, issues transfers, and provides general directional information. This recruitment will establish an eligible list for future vacancies and will be used to fill both full-time and part-time permanent civil service positions. Operators conduct vehicle inspections before and after service, safely navigate assigned routes under varied environmental conditions, assist passengers with disabilities, communicate through the vehicle intercom, answer customer questions, and report emergencies, service disruptions, and unusual incidents. Operators must complete the SFMTA Operator Training Program, including classroom and behind-the-wheel instruction. This is a safety-sensitive position subject to federal drug and alcohol testing requirements. Work may involve rotating shifts, weekends, holidays, and outdoor work in all weather conditions. Operators may use computers, stand or sit for prolonged periods, and perform physical tasks such as pulling poles, cranking subway switches, resetting retrievers, and helping move disabled vehicles. Assignments are bid by seniority, and work hours and days off may change several times per year.
Requirements
- Must be at least 21 years old by November 23, 2026.
- Possess a valid high school diploma, GED, or California High School Proficiency Certificate.
- Have one year of verifiable satisfactory public-contact or customer-service experience.
- Possess a valid Class C driver license and have been a licensed driver continuously for at least three years, from November 23, 2023 through November 23, 2026.
- Possess or be able to obtain a Class B driver license with Passenger (P) endorsement and no restrictions that prohibit operating an SFMTA public transit vehicle.
- Meet the specified driving-record standards, including limits on moving violations and suspensions, no accidents in which the applicant contributed to the cause, and no specified serious driving convictions.
- Have no convictions during the seven-year period from November 23, 2019 through November 23, 2026 for offenses related to the use, sale, possession, or transportation of narcotics, habit-forming drugs, or dangerous drugs.
- Have no convictions for a sex offense as defined in Section 44010 of the Education Code.
- Be able to obtain a School Pupil Activity Bus (SPAB) certificate issued by the DMV.
- Successfully complete the SFMTA Operator Training Program; attendance at all training sessions is required.
- Meet medical requirements for drivers and comply with applicable safety-sensitive drug and alcohol testing requirements.
- If not already held, obtain a Class B Driver Permit with Passenger (P) endorsement and airbrakes before starting Transit Operator training.
Responsibilities
- Conduct pre-operational inspections in accordance with applicable laws and departmental regulations.
- Inspect passenger compartments for hazards and ensure vehicle camera lenses are unobscured.
- Safely operate transit vehicles through traffic along assigned routes and under varying environmental conditions.
- Operate disability access lifts and secure passengers’ wheelchairs aboard the vehicle.
- Collect fares, issue transfers, and check transfers and fare passes for validity.
- Use the vehicle intercom to give passenger instructions and announce stops and transfer points.
- Answer customer questions about routes, directions, fares, and transfers.
- Conduct post-operational inspections to identify defects, damage, broken windows, and graffiti.
- Contact Central Control about emergencies, vehicle malfunctions, evacuations, traffic, road hazards, obstructions, and other service-affecting circumstances.
- Complete reports documenting accidents, incidents, and other unusual occurrences.
- Complete the SFMTA Operator Training Program and perform other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
